Senior Account Manager

Porch Group is a leading vertical software and insurance platform positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. As a leader in the home services software-as-a-service (SaaS) space, we’ve built deep relationships with approximately 30 thousand companies key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH.

About the role

The Senior Account Manager will drive revenue growth for our Inspection Software Network (ISN) business through a combination of customer expansion, competitive acquisition, and new business development. This role is heavily sales-focused and is responsible for re-engaging inactive customers, converting competitive users from platforms such as Spectora and HomeGauge, and acquiring new enterprise customers within the home inspection software market. The Senior Account Manager will manage a portfolio of existing and dormant accounts while serving as a trusted advisor to inspection business owners, operators, franchise organizations, and other key decision-makers.

Responsibilities

• Account Growth & Revenue Generation
  • Manage and grow an assigned portfolio of existing, inactive, and underutilized customer accounts.
  • Develop and execute competitive displacement strategies to convert Spectora, HomeGauge, and other competitive platform users to the ISN platform.
  • Drive customer re-engagement initiatives designed to increase platform adoption and revenue growth.
  • Identify and pursue upsell and cross-sell opportunities across the ISN product suite.
  • Own the full customer revenue lifecycle, including re-engagement, expansion, renewal, retention, and growth activities.
  • Consistently achieve or exceed monthly, quarterly, and annual revenue goals.
• New Business Development
  • Prospect, qualify, and close new business opportunities within the home inspection software market.
  • Build and maintain a healthy sales pipeline through outbound prospecting, networking, referrals, and industry events.
  • Conduct consultative sales conversations and product demonstrations tailored to customer business objectives.
  • Develop and deliver ROI-focused presentations that clearly articulate the value of the ISN platform.
• Customer & Executive Relationship Management
  • Build trusted relationships with business owners, franchise operators, and executive-level stakeholders.
  • Conduct strategic account reviews and executive business discussions to identify growth opportunities.
  • Serve as a subject matter expert on industry trends, competitive solutions, and customer challenges.
  • Partner with Customer Success, Product, and Marketing teams to develop targeted customer engagement strategies.
• Pipeline Management & Forecasting
  • Maintain accurate account activity, opportunity tracking, and forecasting within Salesforce CRM.
  • Provide regular pipeline updates, sales forecasts, and business performance reporting.
  • Ensure all sales activities are documented and managed in accordance with company processes.
• Industry Engagement
  • Represent ISN at industry conferences, trade shows, customer events, and networking opportunities.
  • Build brand awareness and generate pipeline opportunities through industry participation.
  • Travel is expected up to 35% annually and may include customer meetings, trade shows, conferences, and company events.

Requirements

• 3+ years of experience in B2B SaaS sales, account management, territory management, or business development.
• Direct experience within the home inspection software industry, including familiarity with ISN, Spectora, HomeGauge, or similar industry platforms.
• Demonstrated success driving revenue growth through new business acquisition, account expansion, and competitive displacement.
• Strong consultative selling, negotiation, and relationship management skills.
• Experience managing complex sales cycles involving multiple stakeholders and decision-makers.
• Proven ability to build relationships with business owners, franchise operators, and executive-level leaders.
• Experience utilizing Salesforce CRM for pipeline management, forecasting, and account planning.
• Excellent verbal and written communication skills with the ability to deliver impactful presentations and business reviews.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Self-motivated and capable of working independently in a remote environment.
• Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, and Teams.

Preferred Qualifications

• Previous employment with Spectora or HomeGauge.
• Experience selling software solutions into the home services, inspection, or property technology industries.
• Experience conducting executive business reviews and strategic account planning sessions.
• Bachelor's degree preferred; equivalent professional experience will be considered.

This position is an individual contributor role with no direct supervisory responsibilities. Porch Group does not consider applicants from the following states for remote positions: Alaska, Arkansas, Delaware, Hawaii, Iowa, Maine, Mississippi, Montana, New Hampshire, and West Virginia.

Pay

Pay Range: $88,500 - $106,000 Annually. Actual pay will reflect factors such as work experience, skillsets, job-related knowledge, alignment with market and Porch employees, and geographic location.

Benefits

• Healthcare
  • Three Medical plan options, two Dental plan options, and a Vision plan.
  • Critical Illness, Hospital Indemnity, and Accident plans offered on a voluntary basis.
  • Partially employer-funded Health Savings Account and employee Flexible Savings Accounts (healthcare, dependent care, transportation).
• Financial Wellbeing
  • Company-paid Basic Life and AD&D insurance.
  • Short and Long-Term Disability benefits.
  • Voluntary Life and AD&D plans.
  • Traditional and Roth 401(k) plans with a discretionary employer match.
• Wellbeing & Work-Life Balance
  • Employer-paid Headspace access for guided meditation, mindfulness exercises, mental health coaching, clinical care, and confidential resources including will preparation.
  • Employer-paid Brio Health for quarterly wellness challenges and prizes.
  • Free LifeBalance resource for year-round discounts on gym memberships, travel, appliances, movies, pet insurance, and more.
  • Flexible paid vacation, typically nine company-paid holidays per year, paid sick time, and paid parental leave.
  • Identity theft program, travel assistance, and fitness and other discounts programs.