Senior Account Manager

About the role

The Senior Account Manager manages and leads day-to-day relationships with key/top-tier accounts, becoming the client's trusted partner and point of contact. They partner with account leadership to deliver operational and delivery excellence, speed to market, resource optimization and profitable management of their businesses.

Responsibilities

• Acts as voice of client on day-to-day work
• Understands and shares client business & marketing objectives
• Drives work forwarding providing thoughtful input & briefs
• Contributes to client's organic growth
• Owns budget tracking, billing and after-action reports
• Provides marketing leadership on client business and internally
• Manages & delivers projects by developing project plans & scopes, estimates along with understanding resourcing assignments and ensures they are adhered
• Ensures QA & QC is integrated into project plans and is executed to provide high quality outputs
• Identify potential project risks and develop contingency plans
• Serve as a mentor/coach and/or direct manager to more junior team members and support the development of these team members
• Understand & respect every department’s role in delivering great work and building relationships
• Uphold agency core values

Requirements

• 5+ years of agency experience in an account management role
• Experience working with CPG (Consumer Packaged Goods) clients
• Bachelor’s degree in advertising, marketing, business or related degree required
• Strong understanding of advertising and marketing disciplines, advertising and sales promotion programs, media advertising, direct mail, trade shows, public relations, point-of-purchase and online advertising strategies
• Computer proficiency including word processing, data entry, spreadsheets and generating reports using standard software applications
• Ability to communicate effectively, both orally and in writing
• Ability to read, write, analyze and interpret general business periodicals and professional journals
• Ability to write reports and business correspondence
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
• Excellent organizational skills
• Excellent attention to detail
• Ability to work independently and as part of a team is a must

Qualifications

Requires a Bachelor’s degree in advertising, marketing, business or related field. 5+ years of agency experience in an account management role, experience working with CPG clients, strong understanding of advertising and marketing disciplines, computer proficiency, excellent communication and organizational skills, and ability to work independently and as part of a team.