Senior Account Manager

About the role

As a Senior Account Manager at Omnicom Health Medical Communications, you will be responsible for executing projects independently, managing projects with interdepartmental teams, and providing expert oversight of internal processes.

Responsibilities

• Execute projects autonomously, with proven knowledge of internal processes, and capably and directly manage projects while working with interdepartmental teams
• Provide expert oversight of Workfront and other content management databases/portals (if applicable to account, eg, Veeva, Datavision)
• Work closely with Finance Director for accurate picture and preservation of account financials
• Correctly use existing financial tools (eg, Job Position Report) to keep team abreast of key financial data trackers and accurately use forecasting platform, in addition to keeping the team forecast up to date
• Develop client budgets, scope of work, and estimates with minimal revision needed
• Partner with clients independently and lead client meetings and calls with focus on project status and completion
• Accurately complete client-contact reports with minimal supervision/revision
• Understand and internally discuss client strategy and/or objectives
• At times oversee the work of and provide direction to junior team members and delegate projects to provide experience and knowledge transfer
• Take the lead on interdepartmental relationship issues and identify and solve problems, give and receive constructive criticism in an assertive way, and immediately and helpfully address conflicts with peers
• Participate in and contribute to select business planning sessions
• Aid in preparation of new business pitches/presentations, including research, scheduling, and other internal needs

Requirements

• Degree in life science or degree in liberal arts, marketing or communications, with a strong appreciation for medical communications and scientific storytelling, and an interest in pharmaceutical marketing
• 3-4 years of experience in account/project management in an agency setting; some pharmaceutical or healthcare-focused client experience preferred, but not required
• Expertise in MS Office (MS Outlook, Word, Excel, Project, and PowerPoint)
• Exceptional interpersonal skills
• Excellent communication (written and oral), analytical, interpersonal, and problem-solving skills
• Ability to work independently and within a team
• Solution focused, with a high degree of problem solving
• Passion for excellence and extremely detail oriented
• Comfortable leading client calls
• Highly organized, able to manage time and prioritize tasks
• Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts)

Benefits

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Pay

$70,000 - $86,000

Schedule

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.