Senior Account Manager

Zip Hybrid (San Francisco, California, United States) Full Time USD 200,000 - 240,000 p.a. Today About The Job The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health... Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. You are a trusted advisor, product consultant, and a closer – you’re working with customers to deliver immense ROI in an efficient, value-based renewal and upsell cycle for Key Responsibilities Partner with the Customer Success team to monitor health scorecards, identify customer needs, and demonstrate account management capabilities to guide deal closure. You’re a product evangelist – you’ll solution Zip to meet the pain points today, but also with an eye toward our product of the future You’re a builder – at a startup, you’re not just a team member, but you help build the team culture and bring your best practices to the org Negotiate all facets of renewal contracts. Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from Zip. Engage the broader Zip team to provide regular and accurate updates on renewal status to management and escalate when needed. Manage current customers on multi-year contracts to ensure customer value realization. Become a product expert – learning the Zip platform through and through, so that you’re demo ready Become a procurement expert – learning the ins and outs of the procurement market, which is deeply ready for change and new solutions Use cutting-edge sales intelligence and engagement solutions to prospect, manage deal cycles, and ultimately bring on new customers Be adaptable and flexible – as part of an early-stage hyper-growth company, we are rapidly growing out our process but we want to you to help shape our sales process Required Skills & Abilities 4+ years of technology SaaS experience Experience selling to procurement, finance, legal Experience driving customer retention and adoption of a SaaS product for enterprise accounts Customer management skills; including sales, Account management, and customer service Self-driven – you don’t need someone to motivate you to put in your best every day You’d describe yourself as organized, efficient with your time, and an excellent communicator Experience using tools like Salesforce, Clari, Zoominfo, LinkedIn SalesNav, and Outreach Willing to go the extra mile to make sure our customers, company, team, and yourself succeed The salary range for this role is $200,000 - $240,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Apply now Please let Zip know you found this job on JobVista. This helps us grow! Apply now Apply now Please let Zip know you found this job on JobVista. This helps us grow! Apply now Job Overview Company Zip Location Hybrid (San Francisco, California, United States) Job Type Full Time Salary USD 200,000 - 240,000 p.a. Posted Today Deadline Apr 13, 2027 About Company Industry Information Technology Founded - View Company Profile ⟶ Quick Actions