Senior Account Manager

About the role

The Senior Account Manager at Daisy is responsible for generating outside sales within the high-end residential, commercial, restaurant, hospitality, multiple dwelling, and direct-to-consumer markets. They interact with clients, client representatives, trade partners, referrals, and other outreach partners to drive new business and create opportunities for projects.

Responsibilities

• Research, source, and create prospective client leads.
• Acquire large-scale projects for clients, selling new systems and upgrades as applicable.
• Manage and maintain relationships with current clients, build new relationships with referrals, leads, and trade partners.
• Earn a minimum quota to reflect 5 million in sales annually to act as a primary source for the health of the organization’s revenue stream.
• Share Daisy’s offerings and project samples to grow the client base.
• Build new business by identifying possible leads, building, enhancing, and developing new client relationships.
• Aid in the creation of proposals, financial documents, and contracts for clients.
• Work across the sales team to assist with the scope of work for projects and determine products and services to be rendered.
• Work alongside design and project management to monitor project progress, liaise with clients throughout the project, and ensure client satisfaction is being met.
• Conduct site visits as projects are in flight to verify milestones are being met.
• Communicate with clients as needed to ensure complete satisfaction.
• Prepare and present sales activity reports for all contacts and opportunities.
• Communicate throughout the project process with internal and external stakeholders for any adjustments.
• Manage and track any change order requests, and ensure documentation is adjusted as the project scope and labor are assigned.
• Assist the design team in the commissioning of installed systems to meet client needs and requests.
• Develop and deepen relationships with current and potential clients with in-person marketing efforts to widen the client base and strengthen relationships.

Requirements

• 10+ years’ experience in a client-facing sales role in AV home or commercial automation.
• 8+ years of outside sales experience in the smart home AV industry.
• Must have a book for immediate leads.
• High School diploma or equivalent required, bachelor’s degree preferred.
• Requires working knowledge of all or some of the following areas: Audio & video distribution concepts and equipment, Networking standards, Lutron lighting and shade control systems, Home cinema and high-end audio systems, Crestron control systems, Savant control systems.
• Excellent verbal and written communication skills.
• Must be organized and proficient in time management skills.
• Aptitude for working within multiple software platforms.
• Comfortable selling and interacting with VIP clientele.
• Project management experience is a plus.
• Business-to-client experience required, smart home integration sales preferred.
• ConnectWise experience is a plus.

Compensation & Benefits

• Generous compensation, including commission.
• Equity options.
• Medical, Vision, and Dental Insurance.
• 401K.
• Paid Time Off.
• Opportunity to shape a key service offering in a rapidly growing company.
• Collaborative and innovative work culture.