Senior Account Manager

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. The agency is recognized for its innovative, human-first, award-winning work for blue-chip clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy’s. VML is a Leader in Forrester Wave™ Reports for Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services, and Marketing Measurement & Optimization. VML Health, the agency’s specialist health network, is one of the world’s largest and most awarded health agencies. The global network spans 26,000 people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About the role

VML is seeking a Senior Account Manager to lead integrated campaigns for a large consumer account in the food CPG space, focusing on retail media objectives. This role involves driving day-to-day client management to deliver brand campaigns and initiatives on time and on budget, in close partnership with project management. The Senior Account Manager will execute agency processes while fostering strong client relationships and ensuring seamless collaboration across internal teams to deliver high-quality work.

Responsibilities

• Partner closely with creative and integrated agency teams to facilitate project milestones and lead client initiatives.
• Serve as the primary point of contact for clients and accountable for the successful implementation of campaigns.
• Build and maintain healthy relationships with internal departments, clients, and agency partners.
• Stay apprised of industry trends and best practices; share relevant competitive and category updates with internal teams and clients.
• Ensure a high standard of quality across all project output and effectively manage client feedback and expectations.

Requirements

• 3-5+ years of prior client-facing experience in a marketing environment; agency experience strongly preferred.
• Experience managing integrated campaigns with agency partners across media and retail media networks.
• CPG or Food & Beverage shopper industry experience related to advertising is a plus.
• Strong computer skills, with proficiency in Microsoft Office.
• Meticulous attention to detail and flawless execution in managing client projects.
• Excellent time management, able to prioritize competing deadlines.

Skills

• Ability to operate in a dual role as account/project management with a strategic mindset.
• Detail-oriented with the ability to manage multiple moving pieces and deadlines.
• Growth-minded, continually seeking opportunities to grow the account and improve efficiencies.
• Excellent communicator, able to manage projects and teams effectively.

Pay

The base salary range for this position is $45,000—$80,000 USD.

Schedule

Hybrid approach with teams in the office an average of four days a week.

Benefits

We offer a competitive benefits package. For more details, visit WPP Benefits.