Senior Account Manager - Ambulatory Healthcare

What You’ll Do

• Own and grow a portfolio of existing ambulatory healthcare client accounts with a primary focus on revenue expansion
• Develop and execute cross-sell and upsell strategies aligned with company revenue and growth objectives
• Identify expansion opportunities using account segmentation, service utilization, client maturity, and industry trends
• Drive growth across DAS Health offerings, including managed IT services, cybersecurity, cloud solutions, and healthcare technology
• Build and execute account-specific growth plans, expansion playbooks, and strategic initiatives
• Persistently partner with Sales, Customer Success, Marketing, Product, and Revenue Operations to deliver scalable growth motions
• Act as a strategic advisor to clients, aligning technology solutions to business, operational, and compliance needs
• Track and report key performance indicators such as expansion ARR, retention, attach rates, and product penetration
• Provide insights and recommendations to leadership on growth performance and expansion trends
• Support long-term client success by aligning expansion efforts to measurable outcomes and value realization

What We’re Looking For

• 8+ years of experience in Account Management, Sales, Customer Success, or revenue-focused growth roles
• Proven success driving revenue growth within existing client accounts
• Experience working with ambulatory healthcare, physician practices, outpatient clinics, or other healthcare organizations strongly preferred
• Strong background in cross-selling and upselling services or solutions in a B2B, MSP, or healthcare technology environment
• Comfortable owning and forecasting expansion revenue targets
• Strong analytical skills with experience leveraging CRM and reporting tools (Salesforce or similar)
• Ability to translate data and client insights into actionable growth strategies
• Excellent stakeholder management and cross-functional collaboration skills
• Organized, detail-oriented, and comfortable managing complex client environments
• Understanding of HIPAA requirements and healthcare data standards