Senior Account Executive, Enterprise

About the role

Drive enterprise growth by leading the adoption of AI-powered customer experience solutions across Fortune 500 organizations, enabling measurable improvements in customer engagement, operational efficiency, and long-term business performance. This role directly influences how enterprises evaluate and implement cloud, AI, and CX platforms to modernize their digital strategy. You will own strategic accounts, lead complex multi-million-dollar sales cycles, and build executive relationships that shape enterprise transformation initiatives. This position offers significant ownership, strong earning potential, and visibility across high-impact enterprise deals.

Responsibilities

• Drive revenue growth by owning end-to-end enterprise sales cycles, from initial engagement through deal closure across complex, multi-million-dollar opportunities
• Build and expand executive-level relationships, influencing C-level stakeholders and aligning solutions to long-term business strategies
• Develop and execute strategic account and territory plans that generate pipeline growth through both direct and channel-driven opportunities
• Identify and align AI-driven CX use cases to customer business units, improving engagement, efficiency, and measurable business outcomes
• Create and maintain a strong pipeline that consistently meets or exceeds revenue targets within designated enterprise sectors
• Deliver compelling presentations and solution positioning to prospects, customers, and partners, clearly articulating business value
• Lead cross-functional deal strategy, collaborating with internal teams to solve complex challenges and advance opportunities
• Drive new logo acquisition while expanding existing accounts through upsell and cross-sell strategies
• Execute targeted marketing and prospecting initiatives to accelerate territory growth and market penetration
• Accurately forecast quarterly revenue using structured methodologies such as MEDDPIC to ensure predictability and accountability

Requirements

• 5+ years of direct, quota-carrying enterprise software sales experience within Fortune 500 environments
• Proven track record of closing multi-million-dollar transactions with sales cycles ranging from 6 to 24 months
• Experience selling cloud, SaaS, and AI-based solutions across CX, CCaaS, WEM, customer journey analytics, conversational AI, AI copilots, CRM, and service management platforms
• Demonstrated success building strategic relationships with executive stakeholders, including C-level decision makers
• Strong ability to communicate complex technology solutions and connect them to business value
• Proven experience developing pipeline through direct prospecting, marketing initiatives, and partner or channel engagement
• Ability to lead complex sales cycles with consistent revenue attainment and accurate forecasting
• High level of energy, accountability, and collaboration within fast-paced, team-oriented environments
• Familiarity with MEDDPIC or similar structured sales methodologies
• Bachelor’s degree or equivalent professional experience
• Willingness and ability to travel up to 40 percent

Preferred Qualifications

• Experience managing large, strategic enterprise accounts with long-term growth strategies
• Background in account-based selling and multi-threaded deal management
• Experience working with cross-functional teams across global or multi-region accounts
• Track record of driving both new logo acquisition and expansion within existing enterprise customers

Pay

$111,700.00 - $196,300.00 base compensation range. Actual salaries will vary depending on experience, qualifications, skills, and location. This role might also be eligible for commission or performance-based bonus opportunities.

Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments