Senior Academic Advisor

About the role

The Senior Academic Advisor serves as an advanced advising professional responsible for providing holistic academic advising services, managing complex student cases, and leading initiatives that support student success, retention, persistence, and timely degree completion. This position maintains an active advising caseload while serving as a subject matter expert on university policies, academic regulations, and advising best practices. The role supports the Director of Advising, mentors and trains advising staff, supports assessment and continuous improvement efforts, and collaborates across departments to resolve complex student concerns. It contributes to strategic planning, operational effectiveness, and the development of innovative advising practices within the advising unit and UT San Antonio academic advising community.

Pay

Up to $72,900 annualized, commensurate with education, experience, and qualifications.

Schedule

Full Time

Application Materials

Resume and cover letter are required (both must be in PDF format).

Core Responsibilities

• Maintain an active advising caseload while providing advanced academic advising to students with complex academic circumstances.
• Advise students individually and/or in group settings regarding degree requirements, academic policies, course selection, registration, graduation requirements, and academic planning.
• Interpret and apply institutional policies, procedures, and academic regulations to complex student situations.
• Identify barriers to student success and coordinate interventions through collaboration with faculty and campus partners.
• Maintain accurate advising records and monitor student academic progress.
• Serve as a resource and subject matter expert for advising staff regarding advising practices, policies, procedures, and complex student issues.
• Assist with training, onboarding of new advisors, and provide ongoing professional guidance and mentorship to advising team members.
• Assist the Director with advising initiatives, operational improvements, and student success strategies.
• Provide testing and assessment feedback on student information systems as needed.
• Provide functional leadership for advising projects, committees, and workgroups as assigned.
• Participate in professional development opportunities and remain current on advising best practices, university policies, and student success strategies.
• Serve on committees relevant to academic advising and student success.
• Represent UT San Antonio Academic Advising in events that may occur outside of normal work hours.
• Perform additional duties as assigned.

Required Qualifications

• Bachelor's Degree in a related field.
• Five (5) years of direct academic advising experience at an institution of higher education.
• May require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO‑GA‑48.

Preferred Qualifications

• Master's Degree in Higher Education Administration, Student Affairs, or related field.
• Direct UT San Antonio Academic Advising experience.
• Experience mentoring, training, onboarding, or providing functional leadership to advising staff.
• Experience managing complex student cases.
• Experience utilizing student information systems, degree audit systems, and student success/academic advising technologies.
• Experience with proactive student caseload management.

Knowledge, Skills, and Abilities

• Advanced knowledge of academic advising principles, student development theory, and student success practices.
• Ability to analyze data, identify trends, and develop recommendations.
• Comprehensive knowledge of university policies and academic requirements.
• Ability to interpret and apply complex academic/institutional policies and procedures to individual situations.
• Proficient with Microsoft Office software.
• Strong interpersonal, written, and verbal communication skills.
• Ability to work collaboratively across departments and organizational levels.
• Ability to exercise sound judgment and maintain confidentiality.
• Excellent problem‑solving and decision‑making skills.
• Strong organizational and time‑management skills.
• Strong leadership, coaching, mentoring, and facilitation skills.

Working Conditions

• Office environment.
• May be asked to work extended hours within a varying schedule, which may include weekends and evenings.
• Occasional travel to professional meetings and conferences.

Physical Demands

• Sedentary work; sitting most of the time.
• Jobs are sedentary; walking and standing required only occasionally.
• Exerts up to 10 lb of force occasionally.
• Primarily on campus; travel and parking expenses are the employee’s responsibility.