Selling Associate-Jordan Landing

About the role

The Selling Associate at Victoria’s Secret & Co. is responsible for driving sales and providing exceptional customer service. Key responsibilities include engaging customers, offering personalized bra fits, converting returns, processing cash wraps, managing inventory, and executing floorset activities.

Responsibilities

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and “go-backs”
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
• Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists in maintaining back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment

Requirements

• Exhibits an authentic desire to exceed the customer’s expectations
• Proven ability to meet or exceed goals preferred
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, while maintaining a team focus
• Is resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Sets and pursues personal development goals
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Qualifications

• High school diploma or equivalent
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of daily tasks

Skills

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Effective problem-solving and decision-making abilities
• Knowledge of retail operations and product knowledge

Benefits

Benefits offered include:

• 40% Associate Discount
• Free Mental Health (EAP) benefits for you and those who live with you
• Free Product
• Flexible Schedule
• Competitive Pay

Pay

Maximum Salary: $14.75

Victoria’s Secret & Co. provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Schedule

Schedule flexibility that includes evenings, weekends, holidays, and non-business hours.