Seller Content Project Intern (TikTok Shop - US Operation) - 2026 Start

About the role

The e-commerce industry has grown tremendously recently, becoming a hotly contested space among leading Internet companies. Its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our campaign team. Together, we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users. Step into a dynamic role with the US operation team, where you'll play a vital part in executing various campaigns for some of the most iconic brands. Be at the forefront of innovation, contributing to cutting-edge campaigns and driving forward the yearly strategic modules that define success. In this role, you'll help power the future of e-commerce, supporting high-impact initiatives that connect brands with consumers in meaningful ways. Join us as we shape the future of e-commerce here at TikTok Shop! As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Responsibilities

Data analysis & insight generation

• Analyze seller LIVE performance across areas such as LIVE supply, active sellers, duration and frequency, viewer engagement, conversion, and GMV-related outcomes
• Identify key drivers, trends, seller segments, and growth opportunities; translate findings into actionable recommendations
• Support deep-dives on category performance, seller activation, retention, content quality, and other priority business questions
• Evaluate the impact of product features and operational programs, and consolidate learnings for future iterations

Dashboard building & performance tracking

• Build and maintain dashboards and recurring reporting views for seller LIVE business health and initiative performance
• Establish clear tracking logic and consistent reporting standards, including metric definitions, cadence, data sources, and change logs
• Prepare weekly performance readouts and concise summaries that highlight progress, gaps, risks, and next steps
• Improve data quality and reporting efficiency by identifying missing signals, inconsistent definitions, or manual processes

Project coordination & execution

• Maintain project plans, timelines, deliverables, and dependencies; proactively surface risks and propose next steps
• Support seller LIVE pilots and scaled programs by ensuring targeting, tracking, communications, and reporting are ready before launch
• Own meeting hygiene, including agendas, notes, action items, follow-ups, and organized documentation
• Document results and reusable playbooks so successful approaches can be repeated across categories and seller segments

Qualifications

Minimum Qualifications

• Currently pursuing a Bachelor's degree; preferred majors include Business Analytics, Business Management, Economics, Marketing, or related fields
• Strong interest in data analysis, performance tracking, project management, and content commerce
• Comfortable working with data tools such as Excel or Google Sheets
• Strong written and verbal communication skills, with the ability to turn analysis into clear recommendations
• Organized, reliable, detail-oriented, and able to manage multiple workstreams in a fast-paced environment

Preferred Qualifications

• Experience building dashboards or recurring reporting through coursework, internships, research, or personal projects
• Familiarity with data visualization, trend analysis, segmentation, and basic experiment or program evaluation
• Experience supporting projects involving multiple stakeholders, timelines, and deliverables
• Comfortable using AI tools to improve productivity in analysis, summarization, and documentation
• Interest in TikTok Shop, livestream commerce, seller growth, and creator or content ecosystems

Pay

Hourly rate: $25 per hour.

Benefits

• Day one access to health insurance, life insurance, and wellbeing benefits
• 10 paid holidays per year
• Paid sick time (56 hours if hired in first half of year, 40 hours if hired in second half)
• Housing allowance eligibility for interns not working 100% remote