Self-Direction Specialist - Syracuse Area
Unity House · Syracuse, NY · 2 mo ago
On-siteOTHRFull-time
About the role
The role involves managing customer relationships, providing technical support, and implementing new software solutions.
Responsibilities
- Manage customer relationships and provide excellent service
- Provide technical support to customers via phone and email
- Implement and maintain new software solutions
- Collaborate with cross-functional teams to improve customer satisfaction
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in customer support or technical roles
- Strong problem-solving and communication skills
- Proficiency in Microsoft Office Suite
Qualifications
- Experience with CRM systems
- Knowledge of web development tools and technologies
- Ability to work independently and manage multiple tasks simultaneously
Skills
- Customer service skills
- Technical troubleshooting
- Software implementation
- Team collaboration
Benefits
- Flexible working hours
- Competitive salary
- Professional development opportunities
- Health insurance
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday through Friday, 9 AM to 5 PM
Application
To apply, please fill out the form below and submit your resume.
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