Segment Risk Manager Sr – Business Continuity & Resiliency

Description Summary

The Segment Risk Manager Sr – Business Continuity & Resiliency leads operational risk oversight while owning the design and execution of business continuity, disaster recovery, and resiliency programs for a major business segment. This role ensures effective risk governance, regulatory compliance, and organizational preparedness for disruptive events.

Duties & Responsibilities

• Oversight of operational and regulatory risk management programs for a major business segment.
• Evaluation of effectiveness of internal controls and risk mitigation strategies.
• Direct self-monitoring, testing, and Risk & Control Self-Assessments (RCSA) in alignment with Corporate Risk requirements.
• Ensure adherence to corporate policies, procedures, and regulatory expectations.
• Serve as the central point of coordination between business segment, Corporate Risk, and Audit.
• Escalate significant risks, control gaps, and issues to senior leadership in a timely manner.
• Partner with business leaders to align risk management activities with strategic objectives.
• Lead remediation efforts, including action planning, ownership, and tracking to resolution.
• Develop and maintain Business Continuity Plans (BCPs) and conduct Business Impact Analyses (BIA).
• Cook up disaster recovery strategies and recovery objectives (RTO/RPO).
• Lead crisis management response and incident coordination during business disruptions.
• Design and execute continuity testing, training, and post-incident improvement activities.

Basic Qualifications

• Bachelor’s degree
• Minimum of 7 years of experience in Audit, Compliance, Risk Management or Operational Risk.
• In lieu of a Bachelor’s degree, 4 additional years of segment-specific or risk related experience may be considered.

Preferred Qualifications

• 7+ years of experience in operational risk, enterprise risk, or related discipline.
• Experience in a regulated industry preferred.
• Prior leadership or people management experience.
• Experience building or managing Business Continuity and Disaster Recovery programs.
• Knowledge of operational resiliency frameworks and industry standards (ISO 22301, NIST, FFIEC).
• Familiarity with crisis management structures and incident command protocols.
• Experience conducting Business Impact Analyses and scenario planning exercises.
• Understanding of third-party/vendor continuity risk management.
• Experience defining and tracking recovery metrics (RTO, RPO).
• Experience facilitating tabletop exercises and resilience simulations.
• Strong executive communication and crisis leadership capability.
• Ability to influence across business, technology, and risk functions.
• Relevant certifications (CBCP, MBCP, CRISC, CISM, or similar).