Security Systems Technician 6-15

About the role

This is a field-based position covering the Atlanta metro area and surrounding markets. You will dispatch directly from home to your first site each day — no office commute required.

Responsibilities

• Program and configure security equipment including burglar alarm panels, fire alarm panels, NVRs/DVRs, IP cameras, servers, networking equipment, and access control hardware
• Troubleshoot and service surveillance cameras, fire alarm devices, smoke detectors, card readers, electronic door locks, control panels, and gate operators
• Test all serviced equipment to ensure it meets customer requirements and Gotcha's quality standards
• Train clients on proper system operation following service visits
• Update service tickets in real time before moving to the next site
• Cross-train junior technicians and help establish and document service procedures
• Lead installation teams when needed and work independently between sites
• Collaborate with the Service Coordinator and Technology Manager
• Travel throughout the Atlanta metro area and surrounding regions for service calls

Requirements

• Minimum 5 years of commercial security experience, including cameras, access control, or alarms
• Hands-on experience with IP camera systems, network configuration, and DVR/NVR programming — this is a must
• Minimum 3 years of intrusion alarm experience
• Minimum 3 years of low voltage experience (electronic and mechanical)
• Valid driver's license with a clean 3-year driving record
• Comfortable working in varying field conditions: heat, cold, confined spaces, heights, dust, and crawl spaces
• Strong communication skills — you'll manage your own schedule and keep management updated on ticket progress
• Honest, professional, team-first mindset

Nice to Have

• Low voltage or alarm industry certifications (ESA, NICET, etc.)
• Experience with gate operators or fire alarm panel programming
• Prior experience mentoring or training technicians

Benefits

• $25–$35/hr based on experience
• Company van provided (dispatch directly from home to your first site each day — no office commute)
• Company credit card for all job-related purchases
• 2 weeks PTO + paid holidays
• Continuing education — we support your growth and certifications
• Long-term, stable employment with a growing company
• Full-time position
• All benefits subject to company policy

Ready to Apply?

If you have the experience, take pride in your work, and want a company that will invest in your future — we want to hear from you. Apply now and a member of our team will be in touch shortly.