Security Surveillance Agent

General Summary

The Security Surveillance Agent is tasked with the monitoring and documenting and identifying any and all suspicious activity, monitoring the patterns of peoples in and around the building. Also documenting and bookmarking any incidents or injuries making notes of the occurrence and circumstances around them.

Primary Duties and Responsibilities

• Enter data into computer programs and use programs to gather data.
• The ability to use digital video recorders and offload video and photos from DVR’s.
• Write reports on activities seen and have good phone skills.
• Operate all equipment in the surveillance room.
• Documenting and bookmarking any incidents or injuries making notes of the occurrence and circumstances around them.
• Monitor, Document, and Identify any and all suspicious activity.

Qualifications

• Good organizational, communication and inter-personal skills.
• Demonstrate excellent communication (verbal and written) and inter-personal skills among all levels of staff and clientele.
• Absence of felony or violent crime convictions, required.
• Clearly demonstrated ability at problem solving.
• Must have excellent observation skills and attention to detail.
• Excels in retaining and recalling information.
• Knowledge of general laws and ordinances.
• Able to work all shifts, required.
• Ability to work under pressure dictated by event schedules and project timetables.
• Work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team.
• Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities.
• Excellent record of dependability and reliability.

Skills and Abilities

• Good organizational, communication and inter-personal skills.
• Demonstrate excellent communication (verbal and written) and inter-personal skills among all levels of staff and clientele.
• Absence of felony or violent crime convictions, required.
• Clearly demonstrated ability at problem solving.
• Must have excellent observation skills and attention to detail.
• Excels in retaining and recalling information.
• Knowledge of general laws and ordinances.
• Able to work all shifts, required.
• Ability to work under pressure dictated by event schedules and project timetables.
• Work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team.
• Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities.
• Excellent record of dependability and reliability.

Education and Experience

• High school diploma or GED; some college coursework in business courses preferred.
• Customer Service experience, preferred.

Computer Skills

• Minimum of 2 years’ experience with computer related systems.
• Demonstrated computer literacy in word-processing and spreadsheet programs.

Working Conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.