Jobs · Information Technology · Massachusetts

Security Supervisor: Saturday-Sunday (8am-4pm)

Securitas Security Services USA, Inc. · Somerville, MA · 6 days ago
On-siteInformation Technology$24/hrFull-time

Essential Functions

  • Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s)
  • Ensures all post orders are followed, established rounds are completed, and required reports are filed
  • Notifies proper authorities and client in emergency situations
  • Coaches and disciplines personnel as appropriate
  • Sets up and reviews post orders and other details of assignments with subordinates
  • Assists in the submission of payroll and personnel information to the company as designated
  • Ensures adequate coverage of all posts and positions
  • Prepares, files, and submits various reports as required
  • Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities
  • Mets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service
  • In accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations
  • May perform the duties of a Security Officer in accord with post orders and company policy

Education/Experience

A high school diploma or GED, along with 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Minimum 2 years of experience in retail is preferred.

Competencies

  • Knowledge of security operations with an emphasis on patrol, inspection and response services
  • Knowledge of supervisory practices and procedures
  • Ability to provide positive direction and motivate performance
  • Understanding of a variety of security and safety devices and controls
  • Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form
  • Ability to track and maintain schedule assignments
  • Ability to be an effective team member
  • Ability to maintain professional composure when dealing with unusual circumstances
  • Courteous telephone manner
  • Ability to adapt to various sites and changes in post procedures
  • Ability to write routine correspondence, including logs and reports
  • Good organizational skills
  • Strong customer service and results orientation
  • Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures

Working Conditions

  • Requires the physical and mental capacity to perform effectively all essential functions
  • May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area
  • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements
  • Directing and disciplining staff in a positive manner
  • May be required to work overtime without advance notice
  • With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions
  • May be exposed to or required to handle sensitive and confidential information

Benefits

  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work
  • Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday.
  • Restrictions and fees may apply. Certain waiting periods may also apply.
  • Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements.
  • Benefits may be different for union members.

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