Security Supervisor | Part-Time | Utah Valley Convention Center

Responsibilities

• Serve as the primary on-site point of contact for all security matters.
• Conduct pre-shift briefings, assign posts, and communicate event details and expectations to security personnel.
• Aid in coordinating the flow of information from the Security Manager to security staff.
• Prepare and distribute work schedules; review event resumes to build appropriate staffing plans for upcoming events.
• As well as post-shift reports to ensure accuracy.
• Maintain files of sign-in sheets for events and ensure all security logs are completed, including time, radio, and key logs and access records.
• Assist with training new security staff on venue policies, procedures, and proper guest interaction.
• Demonstrate basic computer proficiency, including the use of Microsoft Office suite and other scheduling or communication tools.
• Oversee all shipping and receiving items moving throughout the facility; log all items entering and leaving the building.
• Cook with outside vendors to ensure proper load-in and load-out procedures are followed.
• Support operations staff during event move-in, event operations, and load-out activities.
• Monitor event activity areas as well as all entrances and exits.
• Perform routine patrols of the facility; lock and unlock doors and access points as required.
• Ensure proper access control procedures are followed for staff, vendors, performers, and guests.
• Maintain accountability for radios, keys, and other security equipment.
• Absorb and administer the facility's emergency preparedness programs.
• Assist with emergency procedures, including evacuations, lockdowns, and crowd management.
• Be knowledgeable of the location and use of emergency alarms and equipment; follow established procedures in the case of fire, disorder, or other emergencies.
• Assist emergency medical personnel by directing traffic, crowd control, and securing needed equipment.
• Observe the general public; provide general information, directions, and assistance to facility guests.
• Report suspicious behavior to the Manager on Duty or Security Manager.
• Provide excellent customer service assistance to all internal and external clients.
• Establish and maintain effective working relationships with vendors, contractors, and all parties encountered in the course of work.

Qualifications

• Previous experience in security, public safety, or law enforcement preferred.
• Supervisory or leadership experience in a security environment preferred.
• Ability to remain calm and make sound decisions in high-pressure situations.
• Strong interpersonal, communication, and conflict resolution skills.
• Ability to interact professionally with guests, staff, vendors, and public safety personnel.
• Basic computer proficiency required, including Microsoft Outlook and Microsoft Word.
• Ability to work nights, weekends, holidays, and varied shifts based on event schedules.
• Ability to observe surroundings and maintain situational awareness in a busy public environment.
• High school diploma or equivalent required.
• Must demonstrate reliability, professionalism, and strong attention to detail.
• Must possess, or have the ability to attain, a Utah Driver's license.
• Ability to lift heavy objects as needed.