Security Supervisor (Bilingual)

Description Job Overview: The Security Supervisor is responsible for the security, safety of the guests, employees and visitors. The Security Supervisor is also responsible for the security and control of the casino’s property and its assets. This position involves a high level of guest contact and customer service, and may involve handling problem guests. Purpose Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance. Value System Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all. Schedule Wind Creek Hospitality Security Teams operate 24 hours a day/7 days a week. Days/shifts are assigned to meet the needs of the organization, and are subject to change to meet the needs of the organization. Positions include week-end and holiday shifts. Duties And Responsibilities Provides security and control of casino, hotel and property assetsPerforms general Security patrolsProvides medical assistance as requiredResponds to incidents involving guestsChecks identification, prevents theft and controls crowds All aspects of guest and employee safetyVerifies gaming machine access; Verifies gaming machine pay outsProvides Key Control and Radio communicationsEscorts team members and guestsProvides guest service and head countingReports employee violations of established policies and procedures.Communicates emergency procedures via radio communicationsPatrols entrance/exit doors and parking lotsProvides security at special eventsDrives company vehicles and shuttlesOther job duties as assigned Job Requirements: (please ensure you meet the listed requirements prior to applying) High School diploma or GED -preferredMust be twenty-one (21) years of age or older -required.Two (2) year law enforcement, military, or other security capacity- requiredOR Two (2) year of experience in a front of the house position- requiredDemonstrated ability to communicate effectively, both verbally and in writing in both English and Spanish-requiredMust complete Title 31 training as required as a condition of employmentMust successfully pass job interview.Must be able to stand and/or walk for entire shiftWilling and able to work odd or irregular hours including nights, weekends, and holidaysWilling to travel and participate in training as recommended or requiredMust have a current State driver’s license and an insurable driving record; for purposes of driving company vehiclesMust have a State Gaming License (or the ability to obtain and maintain a license) as a requirement for this positionMust have willingness and ability to work in a smoke/secondary smoke environment NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.