Security Specialist I
ServiceSource · St Louis, MO · 2 mo ago
Information TechnologyFull-time
About the role
The Security Specialist I position is an entry-level role divided into three main components: Visitor Control Center, Conference Center, and Escorting. This role requires enforcing site rules, providing excellent customer service, and adhering to security protocols.
Responsibilities
- Perform tasks for verifying clearances and authorizing personnel via the C-CURE/SMS computer system or by contact with the badging office.
- Issue temporary badges and assist in expediting personnel entering and exiting the facility via access control points.
- Generate furniture set-up work requests and monitor facility for cleanliness, initiating work requests for non-functioning items.
- Ensure only properly credentialed personnel enter the facility and monitor uncleared personnel to prevent exposure to classified data.
- Check security badges to verify security clearances and whether an escort is required for entry.
- Maintain familiarity with NGA Disaster Safety and Emergency Plans and accompany uncleared visitors while on NGA Campus.
- Provide visitors with safety information prior to work and escort them to authorized areas, ensuring they have no access to classified information.
- Answer telephone calls to take messages, answer questions, and provide appropriate information.
- Practice good safety habits and adhere to NGA and ServiceSource safety policy.
- Open and close alarmed facility using Arming Device and Combination Lock.
- Conduct daily badge inventory and report missing badges.
- Generate missing badge reports.
- Screen and brief visitors on NGA prohibited items, COVID attestation, and ensure they sign forms.
- Contact appropriate personnel to resolve issues.
- Perform general administrative tasks such as recording time on time sheets, leave requests, etc.
Qualifications
- A high school diploma or state certified equivalent required.
- 1-year security or related experience required.
- Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.
Skills and Abilities
- Proficient typing skills.
- Excellent oral/verbal communication skills.
- Detail-oriented and able to carry out work with the highest levels of accuracy.
- Must possess and demonstrate excellent time management skills.
- Candidate must be flexible and adaptable as they may be rotated based on contract need.
Physical Demands
- Regularly stand, reach with hands and arms, talk or hear, answer phones, keyboarding, open and close wall dividers, arm and disarm alarms, and open and close building combination locks.
- Occasionally walk and sit.
- Occasionally lift or move products and supplies, up to 15 pounds.
- Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus.
What We Offer
- Health coverage for you and your family through Medical, Dental, and Vision plans.
- Financial protection with 100% company-paid Disability, Life, Accidental Death & Dismemberment insurance.
- A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
- Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
- An Employee Assistance Program, Wellness Program, and Tuition Assistance.
- A generous paid time-off program in which the benefits increase based on your tenure with the company.