Jobs · Information Technology · Missouri

Security Specialist I

ServiceSource · St Louis, MO · 2 mo ago
Information TechnologyFull-time

About the role

The Security Specialist I position is an entry-level role divided into three main components: Visitor Control Center, Conference Center, and Escorting. This role requires enforcing site rules, providing excellent customer service, and adhering to security protocols.

Responsibilities

  • Perform tasks for verifying clearances and authorizing personnel via the C-CURE/SMS computer system or by contact with the badging office.
  • Issue temporary badges and assist in expediting personnel entering and exiting the facility via access control points.
  • Generate furniture set-up work requests and monitor facility for cleanliness, initiating work requests for non-functioning items.
  • Ensure only properly credentialed personnel enter the facility and monitor uncleared personnel to prevent exposure to classified data.
  • Check security badges to verify security clearances and whether an escort is required for entry.
  • Maintain familiarity with NGA Disaster Safety and Emergency Plans and accompany uncleared visitors while on NGA Campus.
  • Provide visitors with safety information prior to work and escort them to authorized areas, ensuring they have no access to classified information.
  • Answer telephone calls to take messages, answer questions, and provide appropriate information.
  • Practice good safety habits and adhere to NGA and ServiceSource safety policy.
  • Open and close alarmed facility using Arming Device and Combination Lock.
  • Conduct daily badge inventory and report missing badges.
  • Generate missing badge reports.
  • Screen and brief visitors on NGA prohibited items, COVID attestation, and ensure they sign forms.
  • Contact appropriate personnel to resolve issues.
  • Perform general administrative tasks such as recording time on time sheets, leave requests, etc.

Qualifications

  • A high school diploma or state certified equivalent required.
  • 1-year security or related experience required.
  • Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.

Skills and Abilities

  • Proficient typing skills.
  • Excellent oral/verbal communication skills.
  • Detail-oriented and able to carry out work with the highest levels of accuracy.
  • Must possess and demonstrate excellent time management skills.
  • Candidate must be flexible and adaptable as they may be rotated based on contract need.

Physical Demands

  • Regularly stand, reach with hands and arms, talk or hear, answer phones, keyboarding, open and close wall dividers, arm and disarm alarms, and open and close building combination locks.
  • Occasionally walk and sit.
  • Occasionally lift or move products and supplies, up to 15 pounds.
  • Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus.

What We Offer

  • Health coverage for you and your family through Medical, Dental, and Vision plans.
  • Financial protection with 100% company-paid Disability, Life, Accidental Death & Dismemberment insurance.
  • A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
  • Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
  • An Employee Assistance Program, Wellness Program, and Tuition Assistance.
  • A generous paid time-off program in which the benefits increase based on your tenure with the company.

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