Security Site Supervisor

About the role

Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s).

Ensures all post orders are followed, rounds are completed, and required reports are filed.

Notifies proper authorities and client in emergency situations.

Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as needed.

Makes personal visits with employees to document coaching and disciplinary actions.

Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.

Assists in the submission of payroll and personnel information to the company as designated.

Ensures adequate coverage of all posts and positions.

Prepares, files, and submits various reports as required.

Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.

Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.

May perform the duties of a Security Officer in accord with post orders and company policy.

Responsibilities

• Supervises Security Officers and Lead Officers
• Ensures post orders are followed and rounds are completed
• Notifies authorities in emergencies
• Coaches and disciplines personnel
• Trains Security Officers and other personnel
• Submits payroll and personnel information
• Ensures adequate coverage of posts
• Prepares and files reports
• Inspects posts and meets with subordinates
• Meets with client representatives
• Performs duties of a Security Officer

Requirements

• Minimum of 2 years of security experience
• 2 years of supervisor experience required

Qualifications

• High School Diploma or GED
• 2 years of related experience, or an equivalent combination of education and experience
• Minimum 2 years of experience in retail preferred

Skills

• Knowledge of security operations with an emphasis on patrol, inspection, and response services
• Knowledge of supervisory practices and procedures
• Ability to provide positive direction and motivate performance
• Understanding of a variety of security and safety devices and controls
• Ability to learn quickly and carry out instructions
• Able to track and maintain schedule assignments
• Able to be an effective team member
• Able to maintain professional composure when dealing with unusual circumstances
• Courteous telephone manner
• Ability to adapt to various sites and changes in post procedures
• Able to write routine correspondence, including logs and reports
• Good organizational skills
• Strong customer service and results orientation
• Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work