Security Site Supervisor
Securitas Security Services USA, Inc. · Charlottesville, VA · 1 mo ago
On-siteManagement$22/hrFull-time
Wage: $22.00/hour. Previous Security Supervisor experience is required.
Responsibilities
- Supervise Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s).
- Ensure all post orders are followed, established rounds are completed, and required reports are filed.
- Notify proper authorities and client in emergency situations.
- Coach and discipline personnel as appropriate; document coaching and disciplinary actions.
- Train Security Officers and other company personnel; review post orders and assignment details with subordinates.
- Assist in the submission of payroll and personnel information.
- Ensure adequate coverage of all posts and positions in conjunction with company management.
- Prepare, file, and submit various reports as required.
- Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
- Meet with client representatives to ensure security requirements are met and provide quality customer service.
- Carry out supervisory duties such as interviewing, orienting, training, planning, assigning work, coaching, appraising performance, addressing complaints, and resolving problems in compliance with company policies and laws.
- Make hiring and termination recommendations.
- Perform duties of a Security Officer as needed, in accord with post orders and company policy.
Requirements
- High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience.
- Minimum 2 years of experience in retail preferred.
- May be required to hold and maintain any applicable state, county, or municipal license for Security Officers.
- Knowledge of security operations with an emphasis on patrol, inspection, and response services.
- Knowledge of supervisory practices and procedures.
- Ability to provide positive direction and motivate performance.
- Understanding of security and safety devices and controls.
- Ability to learn quickly and carry out instructions in written, oral, or diagrammatic form.
- Ability to track and maintain schedule assignments.
- Ability to be an effective team member.
- Ability to maintain professional composure in unusual circumstances.
- Courteous telephone manner.
- Ability to adapt to various sites and changes in post procedures.
- Ability to write routine correspondence, logs, and reports.
- Good organizational skills.
- Strong customer service and results orientation.
- Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels, and across diverse cultures.
Working Conditions
- Requires the physical and mental capacity to perform all essential functions, with or without reasonable accommodation.
- Maintain composure when dealing with authorities, executives, clients, staff, and the public, occasionally under urgency and pressure.
- May be exposed to stressful situations, such as challenging individuals in or approaching unauthorized areas.
- Must undergo and meet company standards for background checks, reference checks, controlled substance testing, and behavioral selection survey.
- Direct and discipline staff in a positive manner.
- May be required to work overtime without advance notice.
- Handle multiple tasks concurrently.
- Use keyboarding, basic computer skills, and operate controls.
- Communicate clearly through seeing, hearing, speaking, and writing.
- Frequent sitting, standing, and walking for long periods; may involve climbing stairs, inclines, and uneven terrain.
- Occasional reaching, stooping, kneeling, crouching, and crawling.
- Frequent lifting and/or moving up to 10 pounds; occasional lifting up to 25 pounds.
- Close vision, distance vision, and ability to adjust focus.
- Regular use of a vehicle for duties.
- May be exposed to inclement weather or work in environments requiring protective gear.
- May handle sensitive and confidential information.
Benefits
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work (vacation, sick time, or PTO, depending on local requirements)
- Access to earned wages prior to payday (restrictions and fees may apply; certain waiting periods may also apply)