Security Site Protection Manager

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

The Site Security Lead is accountable for the day-to-day operations of an assigned customer site, including hiring, training, disciplining, and terminating staff. Build, improve and maintain relationships with clients and employees; develop and retain staff; coordinate needed support services and solve problems to effectively keep the site safe and secure. Meet or exceed service level agreement and operational goals; provide quality customer service.

Responsibilities

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

Requirements

• 10+ years of civilian law enforcement experience
• 2+ years of management, operations, or supervisory experience
• Experience hiring, developing, motivating, and retaining staff
• Able to manage multiple priorities, complex situations, diverse teams, and client needs
• Proven ability to build and maintain client relationships
• Strong interpersonal and communication skills
• Able to work independently and in a team environment
• Bachelor's degree in Criminal Justice, Business Administration, or related field
• State/local licensing requirements may apply prior to employment

Preferred Qualifications

• American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
• Previous payroll, billing, or scheduling experience
• Aptitude with security systems: CCTV, access control, and badge administration

Pay

From $99,131.20 - $113,131.20 / Yearly

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k) plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Why Join Allied Universal?

• Career Growth: Opportunities to advance within a global leader in security services
• Impactful Work: Play a vital role in protecting people, property, and businesses
• Supportive Team: Work with caring professionals dedicated to safety and excellence

Please Note: Amazon is not conducting interviews for any past Amazon employees of any role.