Security Shift Supervisor - Unarmed

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. The Professional Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer, act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers, and supervise staff on the assigned shift providing coaching, recognition and discipline within approved empowerment range.

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.
• Supervise staff on the assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Requirements

• Must be 21 years of age or older.
• Minimum 1+ years of security experience.
• Great customer service skills.
• Comfortable using a computer or tablet.
• Resume preferred but not required.
• Eligible for weekly and/or instant pay options.
• State‑provided training for security license at no cost.
• Uniforms provided at no cost.

Qualifications

• High school diploma or equivalent, or 5 years verifiable experience.
• Effective written and oral communication and interpersonal skills; ability to deal with all levels of personnel and the general public professionally.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to frequently prepare written reports and logs in neat, legible handwriting.
• Ability to read and understand all operating procedures and instructions.
• Meet state licensing requirements (may be required prior to employment).
• If the role involves driving: valid driver’s license with ≥1 year experience, clean driving record (no major violations in last 36 months, ≤1 accident in last 24 months, ≤1 minor moving violation in last 24 months), required insurance level, and ability to safely operate a vehicle.
• Successful completion of a background investigation and post‑offer/pre‑employment drug/alcohol test (may include a driver’s record check).
• Intermediate computer skills to utilize innovative wireless technology at client sites.
• Ability to handle common and crisis situations calmly and efficiently.
• Display exceptional customer service and communication skills.

Skills