Security Shift Supervisor - Highrise Overnight
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
About the role
The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer site. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager, and professional security officers. Supervise staff on assigned shift, providing coaching, recognition, and discipline within approved empowerment range.
Schedule
- Full-Time, 40 Hours/Week
- Saturday & Sunday – Command Center Officer: 2145 – 0615 Hours
- Monday & Tuesday – Shift Supervisor: 2145 – 0615 Hours
- Wednesday – World Trade Center Officer: 2300 – 0730 Hours
Pay
$23.60/hour
Responsibilities
- Supervise and coordinate security services on assigned shift
- Act as liaison between site supervisor, Account Manager/Field Operations Manager, and security officers
- Provide coaching, recognition, and discipline to staff within approved guidelines
- Handle common and crisis situations calmly and efficiently
- Prepare written reports and logs in neat, legible handwriting
- Display exceptional customer service and communication skills
Requirements
- At least 18 years of age
- High school diploma or equivalent, or 5 years verifiable experience
- Effective written and oral communication and interpersonal skills
- Ability to use initiative and independent judgment within established guidelines
- Ability to frequently prepare written reports and logs
- Must be able to read and understand all operating procedures and instructions
- Licensing requirements are subject to state and/or local laws and regulations (may be required prior to employment)
- For driving positions: valid Driver’s License with at least one year of driving experience, clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), minimum level of insurance as required by Company policy, and ability to safely operate a vehicle
- Successfully complete a background investigation and post-offer/pre-employment drug/alcohol test (may be required to pass a Drivers Record check)
- Intermediate computer skills to utilize innovative, wireless technology at client-specific sites
Benefits
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in 401(k) plan
- Seven holidays annually paid at time and a half, if worked
- 40 hours of vacation after one year of employment at eligible work assignments (unused vacation is only paid out where required by law)