Security Shift Supervisor

About the role

The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The role involves acting as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers.

Responsibilities

• Supervise staff on assigned shift, providing coaching, recognition, and discipline within approved empowerment range.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager, and professional security officers.
• Provide coaching, recognition, and discipline within approved empowerment range.

Qualifications/Requirements

• At least 18 years of age.
• Possess a high school diploma or equivalent, or 5 years verifiable experience.
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
• Must be able to frequently prepare written reports and logs in neat, legible handwriting.
• Must be able to read and understand all operating procedures and instructions.
• Licenses and certifications are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check.
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites.
• Handle both common and crisis situations at the client site, calmly and efficiently.
• Display exceptional customer service and communication skills.
• Handle crisis situations at the client site, calmly and efficiently.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company’s 401(k) plan.
• Seven holidays annually paid at time and a half, if worked.
• Forty hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law.

Pay

$28.00 an hour

Schedule

Shift work schedule will be provided upon hire.