Security Screening Supervisor

About the role

We are seeking a motivated and professional Security Screening Supervisor to oversee daily screening operations at a high-profile facility in Red Oak, TX. This position is responsible for leading a team of Security Screening Officers, ensuring compliance with security procedures, maintaining operational excellence, and delivering exceptional customer service.

Responsibilities

• Supervise and support Security Screening Officers during assigned shifts.
• Ensure all screening activities are conducted in accordance with site procedures, post orders, and security standards.
• Oversee screening checkpoints, access control operations, and visitor processing procedures.
• Conduct shift briefings and communicate operational updates to security personnel.
• Ensure proper staffing levels and coverage throughout the shift.
• Train, coach, and mentor officers while providing ongoing performance feedback.
• Respond to security incidents, emergencies, and unusual situations, taking appropriate action and notifying leadership as necessary.
• Complete and review incident reports, daily activity reports, and operational documentation.
• Maintain strong relationships with site leadership, visitors, contractors, and internal security teams.
• Assist with investigations involving policy violations, security incidents, and safety concerns.
• Promote a professional environment that balances strong security practices with excellent customer service.
• Serve as the primary point of contact for screening operations during assigned shifts.

Requirements

• High School Diploma or GED required.
• Must be at least 21 years of age.
• Valid Driver’s License with an acceptable driving record.
• Prior security experience required.
• Ability to work any shift, including nights, weekends, holidays, and overtime as needed.
• Strong computer skills, including Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft Teams.
• Excellent verbal and written communication skills.
• Strong organizational, problem-solving, and decision-making abilities.
• Ability to professionally interact with employees, visitors, contractors, and management.
• Ability to remain calm and effective during emergencies and high-pressure situations.

Preferred Qualifications

• Previous experience as a Security Supervisor, Shift Supervisor, Lead Officer, or Screening Supervisor.
• Experience managing screening, access control, or visitor management operations.
• Experience in corporate, industrial, critical infrastructure, or high-security environments.
• Experience conducting investigations and writing detailed reports.
• CPR, AED, and First Aid certifications preferred.

Physical Requirements

• Ability to sit, stand, and walk for extended periods throughout the shift.
• Ability to conduct indoor and outdoor duties in varying weather conditions.
• Ability to climb stairs and respond quickly to emergencies.
• Ability to maintain alertness and situational awareness throughout the workday.
• Ability to lift up to 25 pounds occasionally.

Why Join Our Team?

• Competitive pay at $27.00 per hour
• Opportunity to work in a professional, high-security environment
• Leadership role with career growth potential
• Ongoing training and professional development
• Supportive team environment
• Advancement opportunities within security operations

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work