Security Scheduling Clerk
About the role
The Security Scheduling Clerk will be working in a corporate environment for Allied Universal Services. Our officers allow us to accomplish our company’s core purpose which is “to serve, secure and care for the people and businesses in our communities”. The Security Clerk will plan and coordinate all aspects of internal schedules to provide the best service to the client. They coordinate with the Events team for all campus events, and with the Security Officer Request team for all posts that need to be staffed.
Responsibilities
- Maintain records to establish accurate billing and processing information.
- Cookordinate work schedules and provide administrative support for all field operations and special projects.
- Responsible for ensuring mileage reimbursements are accurate.
- Work with a team of schedulers to staff over 500 employees.
Requirements
- High school diploma or equivalent.
- Must complete and maintain state Guard Certification as prescribed by presiding state law, as well as all client requested certifications; all documentation and fees are the responsibility of the employee unless otherwise noted.
- Passion for customer service and ownership of the customer experience.
- Quick learner who possesses effective time management: the ability to multitask, prioritize, demonstrate excellent organizational skills and attention to detail is a must.
- Effective oral and written communication is a must.
- Able to work in a fast-paced help desk environment.
- Aptitude for acquiring skills in technical troubleshooting and eagerness to learn and take on new challenges.
- Experience in troubleshooting badge and access management issues, and Knowledge of security device programing and functionality is a PLUS.
- Knowledge of Mac computers preferred.
- Must be flexible on schedule, including availability for weekends and holidays.
Qualifications
- Experience working with Microsoft Excel and Google Suite.
- Understanding or previous experience in a technology driven environment.
- Proactive attitude and dependable.
- Excellent customer service skills.
- Ability to work both within a team and independently.
- Ability to multitask and prioritize workload.
- Ability to use good judgment, as well as problem-solving and decision making skills.
- Ability to maintain confidentiality and professional decorum.
Skills
- Technical troubleshooting.
- Security device programming and functionality.
- Mac computers.
Benefits
- Medical, dental, vision, basic life, AD&D, and disability insurance.
- Enrollment in our company’s 401(k) plan, subject to eligibility requirements.
- Ongoing paid training programs and career growth opportunities.
- Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...
Pay
Pay Rate: $30 Hr
Schedule
Shift Swing: Tuesday through Saturday 11:00 AM - 7:45 PM
Swing Sunday hrough Thursday 2:00 PM - 10:45 PM (Must have 2 + years of customer service, scheduling experience, access/badging experience and strong computer skills)
Benefits
- Medical, dental, vision, basic life, AD&D, and disability insurance.
- Enrollment in our company’s 401(k) plan, subject to eligibility requirements.
- Ongoing paid training programs and career growth opportunities.
- Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...
Company Information
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com