Security Ranger (Second Shift)

About the role

Enforces rules and regulations to preserve the safety of persons and property and provides public assistance on Zoo and Zoombezi Bay properties.

Responsibilities

• Communicate clearly and professionally using all Zoo radio systems.
• Monitor the closed‑circuit television system for unusual activity and report concerns to appropriate personnel.
• Assist guests and team members with security and safety issues and provide general information.
• Attend to injured team members or guests until medical personnel arrives, using trained CPR, ERT, and AED practices.
• Actively participate in the Emergency Response Plan (ERP) and successfully pass a semi‑annual ERP test.
• Maintain alertness to potentially abnormal conditions and respond appropriately.
• Investigate all accidents, including full documentation for crash reports.
• Patrol Zoo, Zoombezi Bay, and Safari Golf Course grounds during open and closed hours to ensure team member, guest, and animal safety and assist with guest questions.
• Patrol parking lots and direct traffic.
• Patrol buildings and grounds in designated areas; check animal doors and windows for security, lock doors, operate intrusion detection systems, and turn out lights.
• Assist Animal Care Department with nightly temperature checks.
• Check pumps and electrical equipment on park grounds as requested and report operating failures.
• Maintain full understanding of Security Check Point and Dispatch operations.
• Escort team members with deposits from various Zoo and Zoombezi Bay departments to Finance.
• Complete and maintain daily duty log, incident reports, worker’s compensation documents, first aid documents, and any other required paperwork.
• Maintain accountability of all issued equipment.
• Maintain confidentiality of sensitive information.
• Successfully pass special response team qualification, semi‑annually.
• Constantly strive to further the mission of the organization and avidly support the Columbus Zoo Family of Parks.
• Implement sustainable practices in daily tasks whenever possible.

Requirements

High school diploma or equivalent required. Two‑ or four‑year degree in a related field or 2 to 4 years of law enforcement, military, or relevant experience preferred.

Qualifications

• Minimum of 1 year of security or related experience required.
• First aid, CPR, ERT, and AED certification required within 6 months of placement.
• Ability to think and act quickly with good judgment in all situations, including emergencies.
• Basic computer skills preferred.