Security Project Technician - Milwaukee, WI

About the role

The ideal candidate will join a dynamic team dedicated to providing world-class service to customers, colleagues, and communities. They will be responsible for installing, programming, testing, repairing, and servicing various systems and equipment, including security, fire alarm & life safety, and building automation.

Responsibilities

• Install, program, test, repair, and service a variety of systems and equipment.
• Provide technical support and training for customers.
• Interpret manuals, schematics, and wiring diagrams to repair equipment.
• Operate systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions.
• Write routine programs for systems.
• Act as a key interface for technical support and training.
• Consult with engineering personnel to resolve unusual problems.
• Advise management on customer satisfaction, product performance, installation techniques, and standards.
• Execute technical aspects of multiple projects with varying timelines and budgets.
• Identify potential project risks and develop strategies to minimize impact.
• Coordinate with the Project Manager and/or Operations Manager.
• Assist in the development and implementation of strategies to control deviations from estimated costs and project deadlines.
• Ensure continuous improvement in customer satisfaction.

Qualifications

• Exceptional customer focus and ability to work under pressure.
• Willingness to learn technical skills and/or experience related to fire alarm systems, and/or electronic security systems.
• Self-starter with strong mechanical and electrical aptitude.
• Valid driver’s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis.

Skills

• Technical skills in fire alarm systems and electronic security systems.
• Knowledge of blueprints, schematics, manuals, and other specifications.
• Ability to interpret and repair equipment using standard test instruments and hand tools.
• Strong communication and interpersonal skills.
• Problem-solving and troubleshooting abilities.

Benefits

Convergint offers a comprehensive benefits package including:

• 10 Company Holidays and Paid Time Off starting at 13 days annually.
• Fun & Laughter Day Off.
• Medical, Dental & Vision Plan.
• Life insurance & Disability Plan.
• Wellness Program.
• 401K Matching Plan.
• Colleague Assistance Program.
• Tuition reimbursement.
• Competitive salary and compensation plan.
• Vehicle reimbursement plan or company vehicle.
• Corporate Social Responsibility Day.
• Paid parental leave.

Pay

Salary and compensation details are competitive and commensurate with experience.

Schedule

Full-time position with flexible scheduling to accommodate local jobsites and minimal overnight travel.