Security Project Manager

Location: This position is 100% onsite and reports to our Syracuse office, with regional travel to client job sites.

About the role

Join an Award-Winning Team: Eastern Security Services, proudly recognized as one of Central New York’s Best Places to Work and the 2026 CNY Business of the Year, is seeking a results-driven leader to join our elite team in the Syracuse area! As a Security Project Manager, you will play a critical role in overseeing successful system deployments, managing project scope, and providing excellent service to our high-profile residential, commercial, and enterprise clientele. You will manage and lead projects involving a variety of advanced security solutions, including but not limited to systems from Motorola, Alarm.com, Kidde, Verkada, DSC, and other industry-leading platforms. If you are tech-savvy, an exceptional communicator, and an experienced project leader, we want YOU to be part of our team! At Eastern Security Services, we work with cutting-edge technology and foster a people-first company culture of continuous learning and excellence.

Responsibilities

• Oversee end-to-end lifecycle management of commercial and large residential security and fire system installation projects throughout the Syracuse area and surrounding regions
• Handle advanced service calls and technical escalations, performing basic IT troubleshooting, network configuration, and server replacements when required
• Serve as the primary point of contact for clients, field technicians, subcontractors, and central management to ensure project goals and deadlines are met
• Conduct job site visits to monitor progress, enforce safety standards, maintain quality control, and address technical challenges on-site
• Manage project schedules, material procurement, budgeting, and field resource allocation for maximum efficiency
• Ensure all installations conform to applicable codes, industry regulations, and client specifications

Requirements

• High School Diploma or Equivalent
• Comfortable working outdoors and on active job sites – occasionally in inclement weather
• Comfortable navigating construction environments, ladder work areas, and mechanical spaces during site walks
• Must maintain a clean, professional image with external and internal customers
• Ability to travel regionally & work extended hours as required to keep projects on schedule
• Must possess and maintain a clear driver's license and safe driving record
• Microsoft Office Suite (Outlook, Word, SharePoint) proficiency
• Successfully clear drug screen and background check to meet industry and security licensing requirements

Qualifications

• Bachelor’s Degree, 2-year associate’s degree in a related field, or equivalent military experience
• 7 to 10+ years of experience in the physical security industry (or similar field) serving as a Technician, Sales Specialist, or Project Manager
• Hands-on familiarity or design experience with platforms such as Motorola, Alarm.com, Kidde, Verkada, DMP, and DSC systems
• OSHA certification (OSHA 10/30) and/or NICET Level 1 or higher is a plus
• Familiarity with Bluebeam is a plus
• Strong leadership, conflict-resolution, and organizational skills

Benefits

• Medical, dental, vision, and life insurance
• Employee assistance program
• 401(k) with company matching
• 4 Weeks of PTO during first full year of employment – including 10 vacation days, 5 sick/safe days, 6 paid holidays and 1 floating holiday
• Industry-leading pay with bonus opportunities and annual performance reviews
• Company vehicle, gas card, phone, and laptop
• Paid on-the-job training and ongoing professional development
• Open door to management – you are ALWAYS heard and respected!
• Commitment to maintaining a safe and supportive work environment

Pay

Salary Range $80,000 per year – $100,000 per year, based on experience