Security Portfolio Manager

Responsibilities

• Provide strategic direction and hands-on guidance to Supervisors and other team members to manage all activities and emerging issues that occur on-shift, including physical security, safety, and business continuity events
• Respond to escalations and provide direct assistance/communications to client stakeholders
• Utilize professional judgement to assess immediate risks to the safety and security of customers; provide timely communications to customers about those risks when needed
• Oversee multiple client locations
• Maintain and track metrics and key performance indicators for monthly and quarterly review as required by the client contract
• Direct support and engagement to help subordinates reach their performance potential within assigned roles and meet broader professional development goals
• Manage performance-related staff concerns and issues in accordance with company policies
• Escalate issues as required to more senior-level management and/or client

Qualifications

• Five (5) years’ experience in a management based role within the finance/security industry
• Management experience to include direct, simultaneous oversight of at least 30 subordinates (direct and indirect)
• Work experience demonstrating a proven track-record in three key areas:
• Managing diverse teams under pressure to achieve results while fostering a supportive, collaborative environment
• Timely assessments of potential risks to the customer and overseeing immediate response to the satisfaction of stakeholders and/or in accordance with established policies and procedures;
• Managing multiple priorities and concerns and escalating significant issues to senior-level management as necessary
• Gathering and analyzing data to create metrics that support positive change and continuous improvement recommendations
• Demonstrated effectiveness as a direct manager-of-record to diverse, cross-functional teams filling junior and junior-mid-level roles in an organizational hierarchy
• Excellent oral communications skills, with proven ability to communicate directly with client and other customers
• Excellent written communications skills, to include editing final products for business leader and customer consumption
• Demonstrated ability to effectively manage change and conflict
• Profound management skills in high-intensity, dynamic situations
• Effectively managing competing priorities and reprioritizing according to situation or client expectations
• Proficient computer skills with the ability to quickly navigate and oversee the use of multiple systems and applications
• Maintaining situational awareness of multiple security systems and applications simultaneously
• Strong business acuity
• Effectively managing multiple employees with diverse personalities

Skills and Competencies

• Hands-on Approach
• Business Acumen
• Problem Solving
• Communication
• Consultation
• Cultural Awareness
• Leadership & Navigation
• Relationship Management
• Ethical Practice
• Resilience

Skills and Characteristics

• Results and people-oriented, balancing business considerations
• Process-driven mentality
• Highly organized
• Self-motivated with a high sense of urgency
• Stable, progressive work history
• Excellent communication skills
• Acts with integrity
• Resilient and adaptable
• Competitive spirit
• Willingness to get involved in all aspects of the business

Pay

Competitive Salary: $65,000 - $70,000k / year

Schedule

Hybrid schedule- based on business needs. This position may require long hours and weekend work.