Security Operations Manager - Full Time

Location: Bellevue, WA

Salary: $82,555.20/Year

About the role

We help make your world a safer place. At Securitas, we have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services tailored to each of our prestigious clients. Our world class services are designed to incorporate a high degree of technology content. The ideal candidate will be equipped in handling a variety of management functions for the assigned account. They must have previous experience in developing a high-performing team with strong customer service skills and great communication while adhering to our core values: Integrity, Vigilance, & Helpfulness.

Responsibilities

• Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
• Meet with line management and/or client representatives for status updates and to address any actual or potential problems.
• Ensure that service expectations are being met through regular contact with clients.
• Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
• Maintain and submit payroll records and other employee and business information; review client and company reports for accuracy and timeliness.
• Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters to ensure smooth delivery of services.
• Provide input to company initiatives.
• Perform tasks and duties of a similar nature and scope as required for assigned office.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• College degree OR 2+ years of professional person management experience required.
• Must be reliable, accountable, punctual, and have a strong work ethic.
• Must have a strong grasp of appropriate and professional verbal/written communication.
• Conflict resolution and de-escalation skills a plus.
• Customer service background preferred.
• Proficient in basic computer and technology use.
• Reliable and self-motivated with strong planning, organizing, and leadership skills.
• Ability to take initiative, achieve results, and meet deadlines.
• All candidates must be willing to participate in Securitas' pre-employment screening process, including drug screen and background investigation.

Skills

• Strong leadership and team management
• Calm under pressure
• Professional in all interactions
• Commitment to maintaining a secure and welcoming environment

Benefits

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance
• 401K Options
• Paid Time Off - 40 hours after 1 year of service (paid out for FT security officers who worked a minimum of 2080 hours)
• Paid Family Leave - up to 12 weeks a year in accordance with State Law
• Weekly Pay with DailyPay Access program available
• Referral Program
• Telemedicine - Virtual Medical Care
• Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More
• Free Uniforms & Paid Training
• Doggy & Kitty Daycare Discounts
• Employee Assistance Program
• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Securitas Saves discount program
• Paid holidays
• Paid time away from work (may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements)
• Access to earned wages on a daily basis prior to payday (restrictions and fees may apply; certain waiting periods may also apply)