Security Operations Engineer II

About the role

As a Security Operations Engineer II at QTS Data Centers, you will lead the day-to-day operations of physical security systems and applications. You will provide organizational expertise in the usage of security equipment, train and monitor utilization, and support physical sites as required.

Responsibilities

• Maintain positive relationships and communication with staff and executive level management.
• Translate business requirements into functional and technical specifications.
• Accurately estimate the work effort associated with all technical deliverables.
• Identify alternative solutions at both the component and architectural level.
• Cook up and manage day-to-day support activities with personnel from different groups with minimal supervision.
• Work closely with co-workers, maintenance personnel, project managers, building managers, engineers, and contractors.
• Participate in on-call duty, including providing off-hour emergency support as necessary.
• Review and assist with construction and installation of remote systems and expansion of existing systems.
• Lead maintenance and modification of applications and security systems to facilitate more efficient operation.
• Work with Property Development, Solutions, and Facilities to develop comprehensive enterprise security designs based on the QTS Basis of Design.

Requirements

• Minimum of three years’ experience maintaining enterprise-level IP based CCTV systems; Genetec or equivalent based CCTV/NVR appliances and software; TCP/IP networked CCTV systems.
• Minimum of three years’ experience maintaining enterprise-level Access Control systems; Prowatch or Lenel systems.
• Minimum of three years’ experience designing CCTV, Access Control system integration and operation.
• US Citizenship is required for this position due to federal customer contracts.

Preferred Qualifications

• Hands-on knowledge of Prowatch, Lenel, and Genetec systems.
• Knowledge, Skills and Abilities: Excellent analytical and troubleshooting skills; Strong organization, multi-tasking, prioritizing, and teamwork skills; Ability to work quickly and independently in high-stress situations or environments; Some travel to other sites required; Ability to read, interpret, and produce engineering documents including Control Drawings, Sequence of Operations, Bill of Materials, Graphical User Interface requirements, and Functional Specifications.

Benefits

• This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
• The position is Bonus eligible.