Security Operations Engineer

About the role

At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure. As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good.

Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.

Responsibilities

• Maintain positive relationships and communication with staff and executive level management
• Translate business requirements into functional and technical specifications
• Accurately estimate the work effort associated with all technical deliverables
• Identify alternative solutions at both the component and architectural level
• Coordinate and manage day-to-day support activities with personnel from different groups with minimal supervision
• Work closely with co-workers, maintenance personnel, project managers, building managers, engineers, and contractors
• Participate in on-call duty; to include providing off-hour emergency support as necessary
• Review and assist with construction and installation of remote systems and expansion of existing systems
• Lead maintenance and modification of applications and security systems to facilitate more efficient operation
• Work with Property Development, Solutions, and Facilities to develop comprehensive enterprise security designs based on the QTS Basis of Design
• Excellent analytical and troubleshooting skills as well as excellent organization, multi-tasking, prioritizing, and teamwork skills

Requirements

• Minimum of three years’ experience maintaining enterprise-level IP-based CCTV systems; Genetec or equivalent based CCTV/NVR appliances and software; TCP/IP networked CCTV systems
• Minimum of three years’ experience maintaining enterprise-level Access Control systems; Prowatch or Lenel systems
• Minimum of three years’ experience designing CCTV, Access Control system integration and operation
• US Citizenship for this position is required by law due to federal customer contracts

Preferred Qualifications

• Hands-on knowledge of Prowatch, Lenel, & Genetec systems

Skills

• Work quickly and independently in high-stress situations or environments
• Some travel to other sites required
• Ability to read, interpret, and produce engineering documents that may include: Control Drawings, Sequence of Operations, Bill of Materials, Graphical User Interface requirements, and Functional Specifications

Benefits

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days, plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program
• Medical, dental, vision, life, and disability insurance
• Flexible spending and HSA accounts
• Paid holidays and paid time off
• Paid volunteer days
• Employee assistance program
• Tuition assistance

Pay

In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired in Colorado: $89,405.46 - $136,724.79. Compensation for candidates outside of Colorado aligns with their location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.