Security Operations Dispatcher - Hillcrest - 140705

About the role

Under general supervision, responsible for monitoring and acknowledging various intrusion, burglary, duress, infant abduction, and access control alarms; monitoring of CCTV activity, radio communication, and dispatching of pertinent resources as needed. Maintains lost and found and EDAR. Triage and prioritize inbound calls, and dispatch Security Agents and other resources where necessary based on UCSD response protocol.

Responsibilities

• Maintains lost and found and EDAR.
• Triage and prioritize inbound calls, and dispatch Security Agents and other resources where necessary based on UCSD Security Department protocols.
• Monitors and acknowledges various intrusion, burglary, duress, infant abduction, and access control alarms.
• Maintains radio communication and dispatches pertinent resources as needed.

Requirements

• Two (2) years experience in Access Control, CCTV, and/or Infant Security alarm monitoring; or an equivalent combination of education and experience.
• Demonstrated experience with radio communications and video surveillance systems.

Qualifications

• Must complete all departmental and organizational required training as necessary.
• Training and experience in Lenel Access Control Systems.
• Proficient with MS Office software and related applications.
• Ability to prioritize and triage calls based on UCSD Security Department protocols.
• Must be able to multitask and work independently in a challenging environment.
• Must be able to maintain confidentiality.

Skills

• Experience in hospital security.
• UC San Diego Health experience.

Benefits

Not specified.

Pay

Annual Full Pay Range: $60,260 - $74,917 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $28.86 - $35.88

Schedule

Variable, 10-Hour Shifts.