Security Operations Center Officer

About the role

The PSOC Watch Officer plays a critical role in supporting a 24/7 security operations environment, overseeing the physical security of multiple sites. This position involves monitoring surveillance systems, managing access control, and responding to alarms, incidents, and other security concerns.

Responsibilities

• Maintain detailed logs and documentation
• Handle email and phone triage
• Manage escalations
• Support unannounced audits
• Prepare reports
• Use tools like Microsoft Copilot for efficiency
• Brief incoming shifts
• Carry out administrative or special tasks assigned by management

Requirements

• A high school diploma and 2+ years of experience in a Security Operations Center
• Background in datacenters is a plus
• Exceptional organizational and time management skills
• Proactive, solution-oriented mindset
• Effective communication and presentation skills
• Comfortable with working on a computer using Microsoft Office applications

Qualifications

• Physical and mental ability to perform all essential job functions effectively
• Regular use of a computer and keyboard
• Frequent lifting or moving of items up to 10 pounds
• Occasional lifting of up to 25 pounds
• Visual acuity for both near and far distances
• The ability to adjust focus

Skills

• Situational awareness
• Attention to detail
• Follow standard operating procedures

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time off

Pay

The hourly wage is $26.50 per hour, based on the Greater San Antonio Area.

Schedule

The role involves rotating shifts, including night shifts, weekends, and holidays.