Security Operations Analyst - Tier 3

About the role

Knox runs the largest Federal & DoW managed cloud, building and operating secure cloud and AI environments that support the U.S. government’s most critical missions — from national security and public safety to essential public services. Our customers rely on Knox to deploy production systems that meet the highest standards for security, reliability, and compliance. Work at Knox is high-impact and purpose-driven. The problems we solve are high-stakes, the expectations are high, and the results are visible. Speed, rigor, and trust matter here - because the environments we secure cannot fail. Your contributions are visible, your expertise is relied upon, and the impact of your work is immediate and measurable. We operate at federal scale, securing some of the most sensitive government environments in the country - because the systems we build must perform without fail.

Responsibilities

• Lead the evening shift as the senior person on the floor from 14:00 to 22:00.
• Set the escalation criteria — what wakes a manager, what waits, and what the team handles alone.
• Run root cause on anything that reached containment, and update the runbook so it doesn’t recur.
• Set and hold the standard for shift logs, handovers and queue health across all shifts.
• Develop the Tier 1 and Tier 2 analysts. Their readiness for promotion is part of your job.
• Represent the team in incident reviews and FedRAMP evidence work.

Requirements

• Five or more years in security operations, including time as the senior person on a floor.
• A track record of developing people, not only of resolving incidents.
• A strong grounding in cloud security monitoring, detection engineering and incident response.
• The confidence to set a standard and hold the team to it.
• U.S. citizenship required; dual citizenship is not permitted for this role.

Benefits

• Certification costs and renewals covered, including the first attempt and a retake.
• Knox offers a competitive employee benefits package including Medical, Dental, Vision, Life & Disability, unlimited PEO, and an employee funded 401k plan.
• We are a small team, so what you do is visible. You will make an impact.

Pay

• Compensation range: $125k‑$160k, variable annual bonus, equity and monthly premium payments.
• A published salary band, and a published band for the level above you.
• Shift premium paid on the hours you actually work in a premium window, at a published rate.

Schedule

• Your schedule is fixed and published ahead of time.
• Shifts do not rotate.
• Three