Security Officer Welcome Center Associate
Allied Universal · Santa Monica, CA · Yesterday
On-siteInformation Technology$21.1/hrFull-time
About the Role
In this visible, customer-focused role, you will help create a positive first impression while using teamwork, integrity, and clear communication to support a reliable and innovative environment. Join Allied Universal at a premier commercial real estate location as a Front Desk professional, where you will welcome visitors, manage access, and support daily security-related operations with professionalism and care.
Responsibilities
- Provide customer service at the front desk by following site-specific policies, managing visitor interactions, and supporting access procedures for a commercial office location.
- Monitor the lobby and reception area for unusual activity and help to deter unauthorized access through attentive observation and timely reporting.
- Respond to incidents, concerns, and critical situations in a calm, problem-solving manner, including contacting building management, emergency services, and/or Allied Universal leadership when appropriate.
- Maintain accurate front desk logs, visitor records, and incident documentation while communicating clearly with tenants, guests, vendors, and on-site personnel regarding security-related matters.
Qualifications
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver's license will be required for driving positions only.
Preferred Skills
- Customer service experience is preferred.
- Comfortable using a computer or tablet is preferred.
- Access control and badge experience is preferred.
Pay & Schedule
- Pay Rate: $21.10 / Hour
- Schedule: DayTime, Thursday through Sunday, 3:00 PM - 11:00 PM
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.