Security Officer Visitor Desk Coordinator
About the role
A Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Responsibilities
- Provide customer service at the front desk by following site-specific procedures, screening and directing visitors, and supporting access control activities at a healthcare location.
- Monitor entry points, verify credentials as required, issue visitor badges or passes, and document arrivals, departures, and other front desk activity.
- Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with staff, visitors, and emergency personnel as needed.
- Answer questions, provide directions, and assist with security-related concerns while maintaining awareness of lobby activity and reporting unusual or suspicious behavior.
- Complete required reports, logs, and records, and support Allied Universal and location protocols related to front desk operations and emergency response activities.
Requirements
- Access control and badge experience is preferred.
- A guard card and/or license is preferred.
- Customer service experience is preferred.
- Comfort using a computer and/or tablet is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
Qualifications
- Minimum age requirement for unarmed roles: 18 years old.
- Minimum age requirement for armed roles: 21 years old.
Skills
- Customer service skills.
- Computer and tablet proficiency.
- Access control and badge management experience.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Pay
$15.95 / Hour
Schedule
Part Time
Benefits
- Background investigation in accordance with all federal, state, and local laws.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- Valid driver’s license will be required for driving positions only.
Why Join Us
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Equal Opportunity Employer
All Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.