Security Officer Tier II

Patrol Areas and Tasks

Patrols assigned areas and performs all security-related tasks, ensuring life safety standards are maintained.

Investigations and Reporting

• Investigates suspicious activity or persons and reports hazards, unusual or suspicious circumstances.
• Learns applicable systems and responds to fire alarms at facilities during actual alarms and drills.
• Intercedes in disputes between individuals using verbal de-escalation techniques and skills to diffuse potentially violent situations.
• Maintains records of safety hazards, incidents, and criminal activities through both written and electronic formats, reporting incidents to the appropriate entities.

Other Duties

• Unlocks buildings and doors after checking identification and compliance with hospital policies.
• Maintains vehicle and pedestrian traffic on hospital properties, interviewing and investigating individuals involved in suspicious or illegal activities.
• Monitors vehicle and pedestrian traffic on hospital properties, interviewing and investigating individuals involved in suspicious or illegal activities.
• Performs other duties as assigned.

Knowledge, Skills, And Abilities

• Ability to read accurately and comprehend, write clearly, and understand in a manner to effectively complete legal reports, narratives, and follow simple directions.
• Ability to read, interpret, and apply safety rules, penal codes, vehicular codes, radio codes, reports, memos, communications, policies, and other required written materials.
• Ability to actively listen and communicate effectively through clear speech and hearing.
• Safety and operational knowledge of vehicles, equipment, and communication devices.
• Computer literacy with the ability to use basic hospital/security applications and information management systems.
• Good critical thinking skills, and the ability to set and quickly reset priorities.
• Ability to recognize faces.
• Able to work and train in an environment with occurring periods of crisis and stress.
• Able to maintain confidentiality in all matters pertaining to patients, visitors, and/or employees.
• Able to work independently within a team-oriented environment; ability to work closely with medical and nursing staff to resolve patient-related problems.
• Able to identify recurring security operation issues, collaborate with leadership to problem solve and develop solutions, and work with the Security Management team on the implementation of change.
• Exceptional customer service skills and the ability to diplomatically handle stressful situations.
• Basic computer skills including, but not limited to, Windows, Word, and Excel.
• Knowledge of Access Control and CCTV systems.
• Understanding of Emergency Management principles.

Education and Training

• High School Grad or Equiv [Required]

Work Experience

• 1+ years related experience [Required]

Additional Information

N/A

Licenses And Certifications

• Driver's License (DL) [Required]
• Basic Life Support - CPR Cert (BLS) [Preferred]

Physical Requirements

View physical requirements

Pay Range

$17.63 - $28.20