Security Officer (Starts $20/hr, FT, Days shift) - First National Bank (Headquarters) - Anchorage, AK

About the Role

The Security Officer at First National Bank Alaska ensures the safety and security of the bank's employees, customers, assets, and facilities. This role involves maintaining a visible presence, monitoring surveillance systems, responding to incidents, and enforcing bank security policies and procedures within the headquarters building and surrounding areas.

Responsibilities

• Monitors visually, electronically, or audibly assigned areas, including buildings, parking lots, and surrounding grounds.
• Ensures actions and those of others observe maximum safety and compliance with client rules and policies.
• Verbally de-escalates stressful situations to ensure the safety of employees and customers.
• Examines doors, windows, and other property areas to confirm security.
• Reports and records property damage, unusual occurrences, and other incidents per company policies.
• Warns violators of rule infractions and may apprehend or expel them.
• Notifies client employees of visitors.
• Assists in responding to emergencies or disasters (e.g., fire safety, active shooter protocol) to preserve life and property.
• Checks operational status of heating, lighting, sprinkling, security, ventilation, and fire systems.
• Notifies supervisor if safety and sanitation standards are not met.
• Performs other duties pertinent to the department’s success as assigned.

Requirements

• High School Diploma or GED equivalent.
• At least two (2) years of security, law enforcement, or military experience.
• Must obtain and pay for an Alaska Guard License ($97.00 fee) prior to starting work.
• Ability to cooperate and work as part of a team with employees, customers, and clients.
• Ability to make decisions with little to no supervision.
• Must speak, understand, read, and write English.
• Must adhere to all safety guidelines and regulations set by the company and client.

Working Conditions and Physical Requirements

• Environment: Indoor/Outdoor, occasionally exposed to arctic conditions.
• Noise Level: Moderate to loud.
• Physical Requirements: Must lift and/or move up to 50 lbs. Frequently required to sit, stand, walk, use hands/fingers, climb, stoop, kneel, crouch, talk, hear, see, taste/smell, and carry weight.

Skills

• Customer Service: Manages difficult situations, responds promptly to needs, and meets commitments.
• Interpersonal Skills: Solves conflicts, maintains confidentiality, listens actively, and remains open to ideas.
• Oral Communication: Speaks clearly in positive/negative situations, listens for clarification, and participates in meetings.
• Written Communication: Writes clear incident logs and reports; reads and interprets written information.

Core Values

• Safety guides our behavior.
• Honesty and integrity govern our activities.
• Commitments made will be fulfilled.
• All individuals are treated with dignity and respect.
• The environment will be protected and sustained.