Security Officer - Security - Full Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union)

About the role

Keck Medicine of USC is a community creating a lasting impact in healthcare, and every team member contributes to a culture built on growth, collaboration, and well-being – because Together, We Are Limitless.

Responsibilities

• Ensures that the healthcare enterprise remains a safe place.
• Maintains safe and secure environment for medical staff/employees, patients, and visitors by patrolling the premises and visitor management.
• Observes and reports activities and incidents at an assigned site.
• Preserves order and acts to enforce regulations when assistance is requested by medical staff/employees.
• Responds rapidly to security emergencies within the hospital or other healthcare settings.
• May provide physical assistance alongside a in-patient staff member, including but not limited to nursing supervisor and / or nursing aid in lifting, transporting, and placing cadavers in a morgue or designated location and patient restraints based on assigned location.
• Interacts regularly with patients or representatives for status updates and addresses any security related or potential problems; carries out security plans.
• Escorts and assists visitors, patients, facility personnel, members, and medical staff upon request throughout organization including parking lots and/or hospital premises, including hotel/student housing.
• Successfully completes Healthcare Security Competency Tasks and its associated checklist in collaboration with management.
• Acts to ensure that staff members understand and comply with applicable laws, regulations, standards, policies and procedures.
• Monitors and assures that policies and procedures related to accuracy, integrity, confidentiality, and security are maintained.
• Responds quickly and effectively to emergency and non-emergency situations.
• Ensures the compliance with governmental regulations (HIPAA, FERPA, The Clery Act etc.) and hospital policies. Maintain security documentation as required for outside regulatory agencies (The Joint Commission, HIPPA, etc.).
• Makes regular patrol rounds (Physical / Vehicle) of the premises and ensure security measures are adhered.
• Checks security management logbook, emails information daily during your shift assignment.
• Keeps the security supervisor apprised and informed of conditions and security activities in the hospital and clinics.
• Takes information of investigations of all reported crimes, injuries / illness or any unusual incidents; make necessary reports to document incident.
• Performs other related duties as assigned or requested; any other job assigned from time to time by the concerned superiors.

Requirements

• High school or equivalent
• 1 year of related experience required (preferably in a healthcare setting)
• Demonstrated experience in monitoring surveillance system and writing reports.
• Ability to respond quickly and effectively to emergency and non-emergency situations
• Ability to respond to and report activities which could result in injury to a person or damage to or loss of property
• Ability to communicate effectively with diverse people including members, patients, visitors, and medical personnel
• Oral and written communications skills, including the excellent written and spoken English.
• Ability to write accurate, clear, and legible reports
• Maintain a positive working relationship with facility staff members
• Knowledge about all security equipment, security operations and computer software.
• Ability to identify critical issues quickly and accurately.
• Physical ability to handle various intervention incidents, including patient restraints and violent subjects.
• Ability to exercise emotional control, judgment, and objectivity.

Qualifications

• Driver's License (CA DMV) Valid current California driver’s license is required.
• Basic Life Support (BLS) Healthcare Provider from American Heart Association
• California Guard Certification (BSIS) BSIS California Guard Certification Card required and must be maintained by renewal before expiration date.
• International Association for Healthcare Security and Safety (IAHSS) (Basic) IAHSS-International Association for Healthcare Security and Safety (Basic Certification) required within 6 months of hire
• AVADE Workplace Violence Prevention Certification AVADE Workplace Violence Prevention Certification - required within 6 months of meeting eligibility criteria.
• Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)