Security Officer - Philhaven Hospital - Day

About the role

This position ensures a safe and secure environment for patients, employees, visitors, and other customers of the System. The role involves protecting System buildings, assets, and premises as assigned.

Responsibilities

• Patrols buildings and premises to prevent fire, theft, vandalism, and intrusion.
• Patrols parking lots to ensure the safety of individuals and the security of parked vehicles.
• Reports all suspicious activity, parking violations, and abandoned vehicles.
• Responds to emergency situations such as accidents, injuries, fire alarms, crimes, in-progress events, and safety hazards.
• Uses appropriate force to resolve situations by following established training, policies, and procedures.
• Provides assistance, summons proper authorities, and polices areas to maintain order, safety, and protect property.
• Employs necessary equipment, including PPE, during unsafe situations and interactions with psychiatric patients and others as needed.
• Responds to inquiries for advice or assistance from employees, students, visitors, and other customers; provides physical restraint of psychiatric patients and others as needed.
• Maintains post as assigned in accordance with training.
• Notifies police in case of theft, breaking and entering, or other related criminal matters requiring notification of authorities.
• Notifies supervisors of events requiring further investigation and assists as directed.
• Maintains records, prepares incident reports, and other documents pertinent to safety and security activities.
• Attends hearings.
• Maintains visual inspections; reports safety and/or fire hazards or security violations.
• Responds to on-site fire drills; responds to on-site fire alarms and assists the responding fire department.
• Secures and/or unlocks offices and facilities.
• Supports the parking policy, enforcing parking regulations, providing traffic management, and performing other related duties.
• Complies with all department and organizational policies and procedures.
• Aids in the care and maintenance of department equipment and supplies.
• Performs Security Operations duties as assigned.
• Safeguards patient valuables and found property.
• Prepares clear, concise, and factual incident reports.
• Ensures all documentation is submitted as required prior to the end of the shift.

Qualifications

• High School Diploma or GED.
• Driver's License.
• FEMA ISP: IS-100.c – Intro to Incident Command System, I-100 within 90 days.
• Heartsaver CPR/AED within 90 days.
• Report Writing within 90 days.
• Practical and Tactical Handcuffing within 90 days (preferred).
• Oleoresin Capsicum (Gel) within 90 days (preferred).
• Taser within 90 days (preferred).
• Behavioral Emergency Response Training (BERT) within 90 days (required).
• Strong interpersonal and communication skills.

Common Expectations

• Remains current on all required trainings.
• Attends trainings/educational programs as assigned.
• Participates in department meetings and in-service meetings as directed.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through supporting improvement and innovation.
• Follows established policies and procedures, objectives, quality assessment, and safety standards.

Benefits

Comprehensive health benefits, retirement savings plan, paid time off (PTO), education assistance, financial education and support, including DailyPay, expanded parental leave.