Security Officer Patrol Incident Documentation

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. You will be part of a dynamic, welcoming, and collaborative team that positively impacts the communities and customers we serve. As a Security Officer Full Time Patrol Incident Documentation in Troy, NY, you will serve and safeguard clients in industries such as Manufacturing & Industrial. As an Unarmed Patrol Officer at a manufacturing and industrial location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for employees and visitors. You will provide exceptional customer service, communicate clearly, and respond professionally to site needs.

Responsibilities

• Provide customer service to employees, visitors, contractors, and delivery personnel by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established reporting and escalation procedures.
• Conduct regular and random unarmed patrols of manufacturing and industrial areas, building interiors, parking areas, loading docks, and the perimeter to help identify and report unusual conditions.
• Monitor access points and visitor activity, verify credentials as directed, and help maintain orderly entry and exit procedures.
• Document observations, incidents, and patrol activities accurately and communicate relevant information to site contacts and Allied Universal supervision.

Requirements

• At least 6 months of security-related experience.
• At least 18 years of age for unarmed roles (21+ for armed roles).
• High school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws; qualified applicants with criminal histories will be considered consistent with applicable laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements subject to state and/or local laws and regulations; may be required prior to employment.
• A valid driver’s license is required for driving positions only.

Benefits

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career growth opportunities.
• Financial and Health Benefits: Retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Discounts on top brands and services through the Perks Program.

Pay

$21.35 per hour.

Schedule

Full-time. Shifts: Monday 4:00 PM – 12:00 AM; Thursday through Sunday 8:00 AM – 4:00 PM.

Licensing

Licensed by the New York State Department of State.