Security Officer Patrol

About the role

As a Security Officer Patrol in Roseville, MI, you will serve and safeguard clients in a range of industries such as Retail/Malls. As an Unarmed Patrol Officer at a retail location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for customers, associates, and visitors. You will deliver exceptional customer service and clear communication while responding to concerns with professionalism and integrity.

Responsibilities

• Provide customer service to clients, customers, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, problem-solving manner, escalating matters according to site procedures.
• Conduct regular and random unarmed patrols throughout retail sales areas, entrances, parking areas, loading areas, and the business perimeter.
• Observe and report suspicious activity, policy violations, hazards, and maintenance concerns to appropriate site contacts and/or Allied Universal leadership.
• Assist with access control, monitor entrances and exits, and help maintain an orderly environment for customers and employees.

Requirements

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws as a condition of employment.
• Subject to a drug screen to the extent permitted by law as a condition of employment.
• Licensing requirements subject to state and/or local laws and regulations; may be required prior to employment.
• A valid driver’s license required for driving positions only.

Benefits

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career growth opportunities.
• Financial and Health Benefits: Retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Discounts on top brands and services through the Perks Program.

Pay

$17.00 per hour

Schedule

• Tuesday: 12:00 PM – 8:30 PM
• Wednesday: 12:00 PM – 8:30 PM
• Thursday: 12:00 PM – 8:30 PM
• Saturday: 12:00 PM – 8:30 PM

Full-time position. Requisition ID 2026-1714496.