Security Officer - MGM National Harbor

About the role

Security Officers play a key role in creating a safe, welcoming environment for everyone. From patrolling the property and monitoring cameras to responding to emergencies and supporting guests, this role is all about staying alert, taking action, and making people feel secure.

Responsibilities

• Monitor interior and exterior areas of the property by foot, bicycle, or company vehicle.
• Stay alert to any irregularities through active patrols, camera surveillance, and alarm system oversight.
• Respond professionally to guest and employee concerns, maintaining a calm and courteous presence.
• Serve as a first responder in emergencies, administering first aid when required and following established reporting protocols.
• Handle secure gaming transactions and drops with accuracy.
• Maintain detailed reports on daily activity, incidents, property damage, and any unusual occurrences.
• Manage communications through phone and two-way radio, dispatching information as needed.
• In urgent situations, help secure the area, coordinate with emergency responders, and lead evacuation procedures.
• Maintain required certifications in legal procedures, defensive tactics, CPR/AED, and first aid.
• Participate in regular training to ensure readiness and proficiency with all assigned equipment.

Schedule

Swing Shift: 2:45pm - 11:30pm (8-hour shifts with 4 days off). Schedules are subject to change based on business needs.

Qualifications

• At least 18 years old
• High School Diploma or GED
• Valid Driver's License in good standing (not expired, suspended or revoked)
• At least 1 year of customer service experience

Benefits

• Health & Income Protection benefits (for eligible employees)
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay

$23.00 per hour. This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements.