Security Officer Lobby Operations

About the role

As a Security Officer Lobby Operations in Boston, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a healthcare location as a Front Desk Professional, serving as a welcoming first point of contact while supporting security-related access control, visitor management, and communication.

Responsibilities

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor reception duties, and/or emergency response activities when appropriate.
• Monitor access to the location by greeting visitors, verifying identification and/or credentials, maintaining visitor logs, and directing guests, patients, and staff in accordance with site protocols.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts, emergency personnel, and/or Allied Universal leadership as needed.
• Support a professional front desk presence by answering questions, assisting with badge and key control processes, observing lobby activity, and reporting maintenance, access, and/or security-related concerns promptly.

Requirements

• At least 1 year of security-related experience is required.
• Proof of a high school diploma or GED is required by the client.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Skills

• Professionalism
• Awareness
• Customer service

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$24.00 / Hour

Schedule

DayTime Tue 11:00 PM - 07:00 AM Wed 11:00 PM - 07:00 AM Thu 11:00 PM - 07:00 AM Fri 11:00 PM - 07:00 AM Sat 11:00 PM - 07:00 AM