Security Officer Lobby Ambassador

About the role

As a Security Officer Lobby Ambassador in Detroit, MI, you will serve and safeguard clients in a range of industries. As a Front Desk Security Professional, you will be the welcoming presence at an assigned location, supporting access control, visitor management, and professional communication. You will help maintain a secure environment by monitoring entry activity, responding to security-related concerns, and delivering exceptional customer service.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Monitor access to the location, greet visitors, verify credentials, and maintain accurate visitor records.
• Answer incoming calls, direct inquiries to appropriate personnel, and communicate relevant information to site contacts.
• Observe front desk activity and report unusual conditions, policy violations, and security-related concerns to appropriate personnel.

Requirements

• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Skills

• Access control and badge experience.
• Alarm panel experience.
• Customer service experience.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$18.50 / Hour

Schedule

DayTime Thur: 07:00 AM - 03:00 PM Fri: 07:00 AM - 03:00 PM Sat: 08:00 AM - 05:00 PM Sun: 08:00 AM - 05:00 PM

Why Join Us

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.