SECURITY OFFICER, HEALTHCARE

Qualifications

Education:

• Must have High School Diploma or GED.
• Must possess and maintain a valid North Carolina Driver's License.
• Pass or achieve an acceptable score on all pre-employment screening.
• Pass an extensive background investigation.

Experience:

• One year of experience preferably in a security related field.

What You’ll Do

• Serve as a professional representative of Duke Health, consistently modeling respect, urgency, empathy, and exceptional customer service.
• Communicate clearly and professionally using two-way radios, computers, email, and verbal interactions with departments, partner agencies, patients, and visitors.
• Patrol and monitor premises—on foot or by vehicle—to deter crime, identify safety risks, and ensure a safe environment.
• Respond promptly to alarms, traffic control needs, medical emergencies, motorist assistance requests, suspicious activity, and other calls for service.
• De-escalate tense or emotional situations by remaining calm, empathetic, and in control.
• Support clinical teams by responding to patient intervention calls and, when necessary, safely restraining individuals in accordance with CPI, Vistelar, and departmental training.
• Maintain a weapons-free environment through screening, monitoring, controlled access, and detection technologies.
• Conduct property searches as needed to prevent contraband from entering the facility.
• Support compliance with University and Hospital policies, including smoking, access control, and safety guidelines.
• Perform basic vehicle maintenance tasks and report safety hazards or operational concerns.
• Demonstrate detailed knowledge of assigned facilities, grounds, and operational procedures.
• Maintain all required certifications, including CPI, Vistelar, CPR, and—where applicable—PPSB and TASER authorization.
• Perform other responsibilities that support Duke’s commitment to a safe, inclusive, and supportive environment.

Pay

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/.

Equal Opportunity Employer

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.

Essential Physical Job Functions

• Nearest Major Market: Durham
• Nearest Secondary Market: Raleigh