Security Officer Full Time TWIC Credential Services

About the role

As a Security Officer Full Time TWIC Credential Services in Norfolk, VA, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. As an Access Control Officer at a busy marine terminal, you will monitor entry points, verify credentials, manage badges, and maintain a visible presence to help deter security-related incidents. You will support a welcoming experience for employees, visitors, and drivers while communicating clearly and responding to access-related needs.

Responsibilities

• Provide customer service to clients, visitors, drivers, and vendors by carrying out site-specific access-control procedures, policies, and when appropriate, emergency response activities.
• Monitor entry and exit points at a marine terminal, verify identification and authorization, issue visitor credentials, and maintain accurate access logs.
• Screen and direct commercial vehicles, delivery personnel, and contractors in accordance with terminal traffic procedures and restricted-area requirements.
• Respond to access-related incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns according to site procedures.
• Conduct regular and random patrols of terminal access points, business areas, parking locations, and perimeter areas; working environments and conditions may vary by location.

Requirements

• At least one year of security-related experience is required.
• A TSA-issued TWIC is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Qualifications

• A guard card or license is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay & Schedule

Pay Rate: $18.80 / Hour

Schedule: Day Time, Monday 02:00 PM – 10:00 PM, Friday 02:00 PM – 10:00 PM, Saturday 02:00 PM – 10:00 PM, Sunday 02:00 PM – 10:00 PM